When chatting with coworkers about cars at my group holiday party recently one of my coworkers mentioned trying to install an aftermarket cruise control package and the car would no longer turn on. He put everything back the way it was and had it towed to the dealership under warranty. Turned out he had fried the APU card. Even after this thread, I am not really sure what to say to someone who does this. I am not sure he realized he was admitting to committing fraud.
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RMA Abuse.
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Zebo
Elite Member
just a thought....you know about 99% of motherboards overclock chip, mem and videocard?
Example: http://www.ocworkbench.com/200...rock/k8s8x/k8s8x-3.htm
the second you plug it in you've voided all your warrantees by your standard..Or do you take the reasoned approach like most reasonable people do when deciding to RMA or not. I know the answer. Now get yur nose outta my arse.
Example: http://www.ocworkbench.com/200...rock/k8s8x/k8s8x-3.htm
the second you plug it in you've voided all your warrantees by your standard..Or do you take the reasoned approach like most reasonable people do when deciding to RMA or not. I know the answer. Now get yur nose outta my arse.
Yes, because a lot of mainstream magazines benchmark out of the box and whoever ships with the least conservative settings wins these benchmarks.
No. The warranty covers how the board comes out of the box. It is when one overclocks it more than the way they ship it that one violates the warranty. If the manufacturer ships it overclocked they are providing a warranty that it will behave properly with that mild overclock. Companies have been wrong before and gotten a lot of RMAs when they were wrong.
MemberSince97
Senior member
This is the price we pay^^^... We need to teach ethics in school or more at home more...^^^^
Googer is right on this one.....
imthebadguy
Platinum Member
ha im bout to do some of this on wed, imma make a day of it, i have a whole tub of goods that need "rma'ing" 🙂
I've RMA'ed one part as well. A video card that one day decided to stop sending a signal to the monitor. I read this thread and though maybe I shouldn't RMA it and just continue using my computer without a monitor. I was then enlightened by my brother's PC. He had a video card that worked and could actually SEE things on his monitor. I decided I want the same pleasures, so I RMA'ed the card. I hope I didn't wrong the community in doing so.
Googer
Lifer
RMA is ok if you did not break it, Manufacturars defects are built in to the cost of the retail product.
What is wrong here are Illegitamite RMA's that caused intentionally by the end user. These fraudulant claims are costing all buyers of new hardware $money$. RMA abuse is a form of Insurance fraud. Much like my car insurnace, I pay for It so why don't I make a claim from time to time. It is the same thing with RMA's the cost goes up every time some one cheats or takes advantage of the system.
Notice that since I started this thread NewEgg.com Has stoped taking RMA's for motherboards. CPU's and Video Cards are next..
VirtualLarry
No Lifer
That seems totally bull-**** to me. One more reason to buy mobos from your local "white-box" dealer. If you have a problem with them, take it back for a swap. Only problem is, they may not have as large a purchasing selection as the entire internet's worth of online dealers. 😛
As far as potentially-DOA components go, I would rate mobos near the top, if not the top. HDs would probably be close, and PSUs third.
The fact that NewEgg doesn't want to have to incur *any* costs due to mobo mfg defects, is rather telling. As far as "fraudulent RMAs" go, I would have expected that video cards would be a worse category, and the first that they would refuse RMAs for, if that were in fact the reason for them refusing RMAs on a particular product category. I suspect the real reason is that many mobo mfgs are poor in terms of their RMA turnaround time, and that was making customers upset at NewEgg, so they decided to cut themselves out of the picture so that the customers could see that it was really their mobo mfg that was slow/at-fault here, by forcing the customer to deal with them directly.
VirtualLarry
No Lifer
There actually are ways. But they would cost mfgs more to implement those anti-OC safegaurds, that it would just to simply deal with the RMAs, including the additional fraudulent ones. When you make a million boards a year (probably a low number), adding another $1 worth of parts to detect OC'ing to each board, will cost more than RMA'ing a few hundred extra boards a year due to abuse. (Just an arbitrary example, I don't have any real numbers.)
Googer
Lifer
Well newegg.com like all other merchants were taking back manufacturers defetcs as well as ones damaged by the end user. All that a merchant does is send them to the maker or distributor and they give them credit for the ligitamite boards and Newegg.com has to eat the cost of the ones that were damaged by the user. This is why they now say all RMA and Warrenties are handled throught the manufacturer.
VirtualLarry
No Lifer
LOL. Unlikely. Because if they did, they wouldn't be able to legally sell motherboards to most of Europe. Lacking an explicit RMA program might make them more open to legal action in the US. Multiple small-claims-court actions seeking redress for fault product mfg would likely cost them far more than maintaining a small office in the US for RMA purposes.
Googer
Lifer
I was thinking of the USA when I said that. Europe is a totaly differant Animal when it come to warrneties, Especially Germany.
We won't loose RMA's and warrenties all togheter. But we will loose the quality, leingth of time, and ease at which warrenty claims are made. Instead of 3 years we may end up with 3 months.
We won't loose RMA's and warrenties all togheter. But we will loose the quality, leingth of time, and ease at which warrenty claims are made. Instead of 3 years we may end up with 3 months.
VirtualLarry
No Lifer
Uhm...ok, sure... just watch as overall product quality/compatibility goes straight down the toilet... as mfgs no longer have to do the extensive (and expensive) R&D work and compatibility/interoperability testing that they currently do for mass-produced products. If all of the risk is on the consumer, why should the mfgs take on any of that expense either? Eventually, the entire tech industry will devolve again into mfgs all sending us heathkits for our products, and we have to build them ourselves, and source our own individual components, based on their designs. Is that what you really want?
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