ripped off?. AMD is running too hot

Friendly

Member
Aug 27, 2003
79
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0
Hi every one. I have just bought a new Motherboard. Gigabyte K7 Triton GA-7vm400m(f) with an AMD Athlon 2.5 cpu.
Current temp is 63 degrees. I rang the shop and told them it is running way too hot and they say that this is normal.
If im right it should run at about 55 degrees.
Is this a factory fault. Should I be able to ask for a refund?
I can install a larger fan but should I have too.
If higher speeds like this are normal, should I fit an aftermarket fan?
If so what type?
Any help much appreciated
Freindly
 

Nebor

Lifer
Jun 24, 2003
29,582
12
76
What is an AMD 2.5? 2.5ghz? That's why it's so hot, they aren't specced to run at 2.5ghz. Clock that thing down if you want lower temps. Geez.
 

Lonyo

Lifer
Aug 10, 2002
21,938
6
81
If you mean 2500+ then it should run cooler than that, but most people use thermal paste like Arctic Silver III or something before putting the heatsink on.

Also, the heatsink isn't the only factor. Case and case cooling, room temperature and load also have an affect.

Is it 63 on full load, or when the computer isn't doing anything?

How many case fans do you have? Is there good airflow through the case?

63 is within the CPU's specifications.
 

OverVolt

Lifer
Aug 31, 2002
14,278
89
91
Uh-Oh some one is gonna be bitter about the PR rating very soon.

But anyways 63C is a little high for the stock cooler @ stock temps. You might have the HSF on backwards or not plugged in, i've done it a ton of times myself. Try running it with the case cover off and see if that helps temps. If it does than it means you don't have enough case ventilation.

BTW don't touch it with the case off :D!
 

Friendly

Member
Aug 27, 2003
79
0
0
Really appreciate the help. I meant AMD 25000+
63 degreese is at idle. No other fans on board except of course powersupply.
Instructions that came with cpu said not to use thermal paste, should I ignore this and use thermal paste.
case is brand new and common so air flow shouldnt be a problem.
Room temp at a guess is maybe 14 degrees, so that shouldnt be a problem.
Havent tried it under load yet?
Should I?
Is it worth installing a bigger fan or a system fan?
I inadvertantly put the fan on wrong when assembling. I damaged a small strip along the very edge of cooling material on the heat sink. Would this cause the problem.
Once again any advice that you could offer would be really appreciated?
Regards
Friendly
 

MournSanity

Diamond Member
Feb 24, 2002
3,126
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25000+!!!! :Q :Q :Q :Q :Q :Q :Q :Q :Q



EDIT: Oh, you're new. Welcome to AT, blah, blah. Yes, it could be your case or the heatsink installed on the processor itself. That part you damaged may have done it. Please try to explain more so we can help you out :) 63 IDLE is NOT normal. Unless you live underground.
 

JavaMomma

Senior member
Oct 19, 2000
701
0
71
How long have you been running it?
When i first installed my Athlon it was running high 60s when i first installed it (for a few minutes)....then I watched the temp drop until it settled into the 50s underload. I am guessing that the termal pad had to melt a bit or something.
 

Friendly

Member
Aug 27, 2003
79
0
0
the computer is very new. It takes a while (about half an hour but it finally gets up to 63 degrees with the side cover off and sits there at an idle.
When installing I didnt quite have it seated right.
A small portion of the phase change thermal inteface material is now stuck to the cpu and a small strip along the very edge of the phase change thermal interface material was removed. I thought as this was along the edge of the (square gray patch on the bottom of the heatsink) interface material it would be ok. Could this cause the problem?
 

Friendly

Member
Aug 27, 2003
79
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0
I had thought about using thermal paste but the instuctions said not too.
By the way you people are awesome. this is my favourite site now.
Thanks
 

Friendly

Member
Aug 27, 2003
79
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0
Do you think I should use thermal paste even though the instructions say not too.?
I may have damaged the edge of the thermal pad but didnt think it would be a problem.
Will look to see if I can replace it?
thanks for you help,
 

nxh

Senior member
Nov 9, 1999
248
0
0
thermal paste gives you better conductivity and cooling than the included retail sticker.
 

Macro2

Diamond Member
May 20, 2000
4,874
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RE:"A small portion of the phase change thermal inteface material is now stuck to the cpu and a small strip along the very edge of the phase change thermal interface material was removed. I thought as this was along the edge of the (square gray patch on the bottom of the heatsink) interface material it would be ok. Could this cause the problem?"

sounds like the problem. Also what Heatsink are you using? That could be a problem too.

Try cleaning it off the HS with a credit card and then alcohol or acetone.

Get it off the chip with a q-tip and be careful and only use alcohol.


Then use artic silver 3. nice thin film on the chip die. Full coverage. Make sure you get the HSF on correct.
 

JetBlack69

Diamond Member
Sep 16, 2001
4,580
1
0
Originally posted by: Tabb
Anything over 50c is deadly for a proc and a 250000+ doesnt exsist.

Really?? Then how come my 2000+ has been running between 52-59C for about a year now at 100% load and it is still running???
 

sandorski

No Lifer
Oct 10, 1999
70,698
6,257
126
63c is not too hot! Hell, upper 60's is not too hot. If the system is running stable, don't worry about it. Those saying otherwise are just throwing numbers around as if they mean something.

That said, does that setup have case intake/outtake fans? If not, get some. You likely, by the sounds of it, are using the Retail HS/Fan, if you want lower temps there are plenty of SocketA HS/Fans out there that can lower the temps 10c. Overall though, your cpu will outlast your willingness to use it(many years), even at your current temps.

That said, what are your system temps? Though your cpu will last, if your system temps are high(45c+, perhaps lower), your Motherboard won't last as long as the cpu, not even close.
 

mosco

Senior member
Sep 24, 2002
940
1
76
Originally posted by: JetBlack69
Originally posted by: Tabb
Anything over 50c is deadly for a proc and a 250000+ doesnt exsist.

Really?? Then how come my 2000+ has been running between 52-59C for about a year now at 100% load and it is still running???


I think it more like 85C or something like that, not 50C lol.
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
1
0
Friendly, it sounds to me like your heatsink is installed backwards, which is Not Good At All. :Q Why don't you take a quick look at the heatsink-installation guide link in my signature, and see if the "Uhhh... no." photo describes how your heatsink is presently attached. ;) If it were backwards, that would explain why a little bit of the edge of the phase-change patch is missing... that's the only part that touched the CPU core at all! :p
 

Amorphus

Diamond Member
Mar 31, 2003
5,561
1
0
I think someone should mention to him how to go about applying thermal paste, from the point he takes off the HSF, to cleaning it up, and to applying it right. I don't have time to, but Friendly, if you're going to do that, learn how to first. Always a good idea. ;)

That said, Peace.
 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
Originally posted by: Tabb
Anything over 50c is deadly for a proc and a 250000+ doesnt exsist.

You got that valuable info from where?

AMD states the CPU's are good up till 90C..
 

Adul

Elite Member
Oct 9, 1999
32,999
44
91
danny.tangtam.com
Originally posted by: bjc112
Originally posted by: Tabb
Anything over 50c is deadly for a proc and a 250000+ doesnt exsist.

You got that valuable info from where?

AMD states the CPU's are good up till 90C..

true. And I have had mine much higher for extended periods of time without incident.

If you are using the stock heatsink and fan that came with the CPU then those temps amybe inline. If you want something better I suggest you look into a Thermalright SK7+. You can find this heatsink for around 20 bucks. It will handle up to a 80 MM fan, and it cools well. If you want better you could always go with the more expensive SLK 800 or 900 models from thermalright. And if you really want some great cooling there is always water cooling :p