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Rio 500 won't play MP3

Crazy8

Senior member
I upgraded the firmware to 2.15 as instructed. I could transfer MP3 files from either RioPort Audio Manager 3.3 or Real Jukebox Plus to Rio 500, but it would not play the songs on it. It shows 12:15 for the song length and 0Kbps for the format. I am sure these songs are 128K and around 3-4minutes. I re-did these MP3 from my CDs again, but no help. I am using Windows 2000 on Pentium III. Anyone could help me? Thanks.
 
Thanks for replying. Some of the MP3 songs have album cover photo, and I think that's why Rio 500 won't play them. I used Real Player to record last night but that wouldn't work. Tried MusicMatch and it seems working again.
 
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