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Richard Garriot's Tabula Rasa - Beta - support is a joke - Overclocked E6300 cpu is too slow !

foolish501

Diamond Member
Thought i would share this with others.

Yesterday i got an email from nc soft with a beta key for tabula rasa. I installed the game, and waited until 5pm for the server to be up, and logged in and setup a character.

When i would enter the game i would get an unhandled exception error.

So i emailed support, sent them my dxdiag info, and then got this reply :



Unfortunately, your system does not meet the minimum requirements for Richard Garriot's Tabula Rasa. Specifically, your (Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs),~2.4GHz) would need to be upgraded in order to meet the requirements.

Minimum System Specifications

Microsoft® Windows® Vista/XP
2.5GHz Intel® Pentium® 4 or AMD® Athlon® 2500+ equivalent
512MB RAM
DVD-ROM
5GB available HDD space
ATI? Radeon® 9600 or NVIDIA® GeForce FX 5700 series video card with 128MB of VRAM
16-bit sound card
Broadband internet connection
Keyboard and mouse
DirectX 9.0c

Recommended System Specifications

Microsoft® Windows® Vista/XP
3.5GHz Intel® Pentium® 4 or AMD® Athlon® 3500+ equivalent
2GB RAM
DVD-ROM
5GB available HDD space
ATI? Radeon® x1800 or NVIDIA® GeForce 7800 series video card
16-bit sound card
Broadband internet connection
Keyboard and mouse
DirectX 9.0c





Kinda funny that they say an overclocked core 2 duo e6300 cpu running at 2.4Ghz is too slow, and yet in any benchmarks the cpu would beat the minimum & recommended cpu's

 
That can't be... my Q6600 runs at 2.4Ghz on each core and (edit: played) I've Tabula Rasa with no problems.
 
Sounds to me like they just looked at your computer spec ignorantly rather than actually trying to diagnose your problem. Blame level 1 tech support. Try e-mailing them back and explaining that they are stupid.
 
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