Returning software

[Doggiedog]

So I went out and bought Norton Ghost 10.0 from buy.com because I needed to image my main 80GB SATA HDD which was running out of space to a new SATA drive.

I tried it out and it kept failing. When I tried to fdisk or format the new drive, I couldn't because of some error about being a system drive. So I was stuck with a drive that didn't work when I finally realized I should look it up on Anandtech. After reading some reviews about true image, I tried it out and low and behold it worked on the first attempt.

Now I'm a bit POed because I bought this software for a one time task and it didn't work. Can I return this POS or am I stuck with it?

 

[mrrman]

normally they dont take back any open software for the reason that you can copy it/install it

 

[BigToque]

You're stuck with it.

 

[E equals MC2]

Software is usually no-excuses, no return policy, no?

 

[Doggiedog]

Dang.

 

[SarcasticDwarf]

Originally posted by: E equals MC2
Software is usually no-excuses, no return policy, no?

Usually the policy is that you can only return it for the exact same software, so you are basically stuck with it once you buy it.

 

[151528]

Just try, you'll never know unless you do.

 

[imported_LoKe]

I bought a book from a store once; it had some software on CD. I opened it, and they let me return it.

 

[vegetation]

You might want to look into a credit card chargeback. It's well documented from consumer reviews that Ghost does not do what it claims to do. Ghost is the biggest software scam on the market IMO.