Request Timed Out - pinging problem

AceForSale

Member
May 25, 2002
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I'm having a problem pinging. I am online fine, and i recieve and sent messages online fine though aim or whatever.

But when talking to my neighbor or gf or anyone on the net at that time, I cant ping there ip. I get Request Timed out.

I have 4 computers on my lan, none of them can ping.

What am i doing wrong?

Let me know,
Thanx,
Dave
 

Fencer128

Platinum Member
Jun 18, 2001
2,700
1
91
Without more info a couple of thoughts spring to my mind:

Are you all on the same subnet and if not are your LAN machines linked via a switch?

Is somekind of firewall being employed somewhere?

Cheers,

Andy
 

loup garou

Lifer
Feb 17, 2000
35,132
1
81
Originally posted by: AceForSale
I'm having a problem pinging. I am online fine, and i recieve and sent messages online fine though aim or whatever.

But when talking to my neighbor or gf or anyone on the net at that time, I cant ping there ip. I get Request Timed out.

I have 4 computers on my lan, none of them can ping.

What am i doing wrong?

Let me know,
Thanx,
Dave
Are they on a different LAN and are you trying to ping their internal LAN addresses, like 192.168.x.x?
 

AceForSale

Member
May 25, 2002
79
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They are on a different lan.

i can ping web address's like www.yahoo.com and www.google.com but i cant ping there ip.

They are not 192.168 numbers cause that would be local.

They are 68. or 24. numbers
Basically cable users and none of them have a firewall. They simply have the cable to directly into the modem.

The reason i am trying to ping is to know when they are online and to net send them sometimes. All of my friends have XP or 2K

If anyone has any suggestions please let me know,

I have been able to ping one person with a 24. ip address and they recieved my netsend fine, They even had a firewall
They are on a different lan as well.

But everyone i seem to know i cant ping.

Makes no sense,

Please help with any suggestions.
Thank you,
dAVE
 

Fencer128

Platinum Member
Jun 18, 2001
2,700
1
91
I'm no expert, but from what I can gather you're trying to ping (I know not literally) random cable users through your ISP? I think this then gets a little complicated. It may well be that your ISP has a firewall that will not allow pings to its IP addresses.

I would guess that it is an ISP thing myself and that you're not going to get around it.

Cheers,

Andy
 

AceForSale

Member
May 25, 2002
79
0
0
Well my friends Mike, Melissa, Jayce, and Kevin all are within 10 miles of me and use comcast cable.

So its possible, but my gf is in another county and uses millenium cable and i cant ping her either :(

Any other suggestions?
I called comcast and they said the dont support that, They only support getting me connected.

This sux
Help :)
 

skyking

Lifer
Nov 21, 2001
22,889
6,054
146
If it does not work from the command line now, there is nothing you can do to get it to work. Give it up:)
 

Fencer128

Platinum Member
Jun 18, 2001
2,700
1
91
If you want to know when they're online, why not just use some sort of IM program? I think it will be the easiest in your case.

Cheers,

Andy
 

AceForSale

Member
May 25, 2002
79
0
0
I'm trying so hard to get this to work because i cant do anything i need to do without being able to ping them.

I cant use pc anywhere to help tech suppor them.
I cant netsend them.

I cant do anything that requires me communicating with them other than instant messages :(

Help!
 

Fallen Kell

Diamond Member
Oct 9, 1999
6,249
561
126
Well, there can be MANY causes for this:
1) They have a firewall running
2) They have a router between their system and the internet
3) Their ISP has their routers set to ignore IMAP packets
4) Their ISP has their routers set to ignore incomming packets on port 80
5) Their ISP has a firewall in place that is blocking requests from your address and/or subnet
6) If using their DNS name to ping, the DNS lookup tables may be configured incorrectly
7) Your ISP may be sending your packets through a proxy and that proxy is:
a) filtering ping requests to only certain subnets
b) it lists as a system to be ignored by the reciever's firewall/router and/or reciever ISP's router/firewall

And probably several other combination of possible events that I failed to list above. In other words, this is not something easily trouble shooted unless you get in contact with your ISP and the ISP of the people you are trying to ping.
 

loup garou

Lifer
Feb 17, 2000
35,132
1
81
Originally posted by: AceForSale
I'm trying so hard to get this to work because i cant do anything i need to do without being able to ping them.

I cant use pc anywhere to help tech suppor them.
I cant netsend them.

I cant do anything that requires me communicating with them other than instant messages :(

Help!
Huh? Why do you need to ping them to use pcanywhere? And why use netsend instead of IMs?

What about setting them up with dyndns service if you're worried about changing IPs?
 

AceForSale

Member
May 25, 2002
79
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0
My whole reason behind all of thins pinging is. I want to use pcanywhere v10.5 to help my friends out with there computers from my house. But i set the host up on there computers perfect, i set the remote up to my house perfect and added my ip to there list to recieve from me, and i have there ip's on my list.

So when i hit remote, it just says everyone is unknown, it never finds anyone ever.
I've tried everything i can think of possible.
I made sure my router had the ports open, i made sure theirs were open.

I called support and the said since i cant ping them i cant connect to them.

Now i know i'm setting this up properly cause i can connect using pcanwhere to any computers on my lan using the host without a problem. Shows up available everytime.

So really the ping dont matter and the netsend dont matter if i can find a way to get pcanywhere working.
So if anyone has any ideas please help.

Thank you,
Dave
 

skyking

Lifer
Nov 21, 2001
22,889
6,054
146
Now i know i'm setting this up properly cause i can connect using pcanwhere to any computers on my lan using the host without a problem. Shows up available everytime.
Have you ever connected to another computer on the WAN? there is a huge difference between getting LAN connectivity and WAN connectivity.
 

AceForSale

Member
May 25, 2002
79
0
0
well all my friends i mentioned earlier all use comcast cable and all live within 10 miles of me but all have there own modems and own houses and so forth,

Not connected to me at all.

So i just place there IP in the correct field and try to connect that way,
It never connects, It pops up on the list as finding it but it always says UNKNOWN next to it, with that lil unknown icon "?"

i know when i do lan i can just put local ip or computer name and that works without a problem.

But it refuses to connect to anyones computer outside my network.
I figured its because i cant ping them. I get those damn requst timed outs.

I read all the tutorials on pcanywhere so i'm 99% sure its configured properly.
I called Linksys and was on the phone with 5 different techs and they all say after an hour each call that
my router is configured fine and they tried every possible method from forwarding, dmz host, port triggering, etc.

So when i called comcast my cable company they said they couldnt do anything to help me out.

But here is a piece of info that is odd, Those people i cannot ping. All 5 of them can ping me without a problem and netsend me.

Its very strange why i cant ping or netsend them

Any suggestions on what i can do to get the pcanywhere to function properly.

Dave
 

loup garou

Lifer
Feb 17, 2000
35,132
1
81
I'd suggest setting them up with a dyndns account and installing a client on their pc (I recommend DirectUpdate) and try plugging their dyndns hostname into PCAnywhere. Also, have you tried any other remote administration tools like VNC or Remote Desktop?
 

skyking

Lifer
Nov 21, 2001
22,889
6,054
146
Dave,
Disconnect your router, connect your computer directly to the modem. See what that does for you. My hunch is, all will work fine, pointing to a router issue.
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
pcanywhere uses broadcasts to reach hosts. Meaning it ain't gonna find them unless you specifically setup a host on pcanywhere.

So in the "remote control" you add a new entry with the IP address of your buddies computer. Like everybody's said there are a few dozen reasons why you can't ping.
 

AceForSale

Member
May 25, 2002
79
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0
"I'd suggest setting them up with a dyndns account and installing a client on their pc (I recommend DirectUpdate) and try plugging their dyndns hostname into PCAnywhere. Also, have you tried any other remote administration tools like VNC or Remote Desktop? "

This i have not tried yet. I'm not exactly sure what dyndns does. so i'll look into this today.
I do notice at work, we use pc anywhere to go into our clients server. They dont connect by ip, they connect by a server name. So maybe thats something like this.

When u say try plugging their dyndns host name into pc anywhere what exactly do u mean.....

I made my ip address a name before when i use to use VNC, i used acer.mine.nu
Is that an dyndns account? If so this may indeed be a good idea because if i can ping like www.yahoo.com by name i can do it with the whatever.mine.nu account

BTW, I did unplug everything and plug my pc directly into the routher and took out all setup network info so i had a standard IP address and i still couldn't ping :(

My IP address is: 68.55.193.223
So if you guy wanna ping me or something, go for it, but most of the time people can ping me fine.

Ok well any other suggestions for now please let me know,
Thanx,
Dave
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
Yes I can ping you.

ps - you might want to patch your 2000 box, hondastealer.

But like I said, you'll never "see" the machines running pc-anywhere. You'll have to setup a session to connect directly to their IP or name. Some kind of dynamic DNS would allow you to not care what their IP is.
 

AceForSale

Member
May 25, 2002
79
0
0
Ok kewl, i went and made a dns name for my ip

Its Hostname: dseebach.kicks-ass.net
I choose wildcard but dunno what that is heh

But i asked one of my friends so far to ping my ip and it said request timed out
then they pinged the Hostname: dseebach.kicks-ass.net and it pinged me. Which is a plus :)

When i get home tonight i'll set up the host with a dns as well and see if this fixes the problem.
I'll update when i do.

I really hope this works :)



 

AceForSale

Member
May 25, 2002
79
0
0
spidey07 how did you get my computer name?

Did u use nbtstat -A ip?

if not, could ya tell me, i think thats pretty kewl and useful

Thanx,
Dave
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
Originally posted by: AceForSale
spidey07 how did you get my computer name?

Did u use nbtstat -A ip?

if not, could ya tell me, i think thats pretty kewl and useful

Thanx,
Dave

Its in your ftp and mail headers. I just scanned ya for the heck of it. :)