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Report: Pentagon wasted $100M on unused airline tickets

Big government wasting big dollars. Where, oh where are the real conservatives to decry this criminal waste of our taxpayer funds?

Report: Pentagon wasted $100M on unused airline tickets

Fraud also reported

WASHINGTON (AP) -- Defense Department spent an estimated $100 million for airline tickets that were not used over a six-year period and failed to seek refunds even though the tickets were reimbursable, congressional investigators say.

The department compounded the problem by reimbursing employee claims for tickets bought by the Pentagon, the investigators said.

To demonstrate how easy it was to have the Pentagon pay for airline travel, the investigators posed as Defense employees, had the department generate a ticket and showed up at the ticket counter to pick up a boarding pass.

Congress' General Accounting Office issued the findings in two reports on the Pentagon's lack of control over airline travel, copies of which The Associated Press obtained Tuesday. A prior report, issued last November, found that the Pentagon bought 68,000 first-class or business-class airline seats for employees who should have flown coach.

"At a time when our soldiers are patrolling the streets of Iraq in unarmored Humvees, and when the Bush Administration is asking for record Defense spending, Secretary (Donald H.) Rumsfeld is letting hundreds of millions of dollars that could be used to protect our troops and our country go to waste," said Rep. Jan Schakowsky, D-Illinois, one of three lawmakers who ordered the studies.

The GAO estimated that between 1997 and 2003, the Defense Department bought at least $100 million in tickets that were not used or used only partially by a passenger who did not complete all legs of a flight. The waste went undetected because the department relied on individuals to report the unused tickets. They did not do so.

The Defense Department said in a written statement that it is working to ensure it receives credit in the future for each unused ticket.

"We take this deficiency in our procedures very seriously and are moving swiftly to establish proper management controls. The long-term answer will be the automated Defense Travel System (DTS) that controls the travel order and payment process from beginning to end," the statement said.

"DOD is researching the data presented in the GAO report and will continue to pursue the amounts we determine are recoupable."

Second probe focused on possible fraud
The reimbursable tickets had no advanced purchase requirements, minimum or maximum stays or penalties for changes or cancellations under department agreements with the airlines.

"The millions of dollars wasted on unused airline tickets provides another example of why DOD financial management is one of our high-risk areas, with DOD highly vulnerable to fraud, waste and abuse," the GAO said.

Sen. Charles Grassley, R-Iowa, another lawmaker who ordered the studies, said, "It's outrageous that the Defense Department would be sending additional federal tax dollars to the airlines by way of unused passenger tickets. And the fact that the Defense Department didn't even know it was wasting this money is even worse than $100 million down a rathole."

While one GAO report focused on the unused tickets, the second investigation found potential fraud.

It said the department paid travelers for tickets the department already bought and reimbursed employees for tickets that had not been authorized.

A limited review of records for 2001 and 2002 identified 27,000 transactions totaling more than $8 million in reimbursements to employees for tickets bought by the government. These figures represent only a small portion of the potential fraud, the GAO said.

It is a crime for a government employee knowingly to request reimbursement for goods and services he or she did not buy.

One DOD traveler stole a department account number to pay for more than 70 airline tickets that totaled more than $60,000, which he sold at a discount to co-workers and their family members for personal travel. The individual admitted guilt, lost all pay, received a dishonorable discharge and was sentenced to five years confinement.

Among the examples of potential fraud:

Within a nine-month period, an employee claimed reimbursement for 13 tickets paid for by the department, contending he did not know he received almost $10,000 more than he paid in travel expenses.

Within a 27-month period, a traveler submitted a dozen vouchers claiming some $6,800 in airline tickets the department bought. When notified the department was refusing payments on five of the six claims, the traveler submitted six additional claims. DOD initiated action to collect money for three of the claims but could find no records of the other three.

A traveler said he did not notice the government had deposited $3,700 into his checking account to pay for an airline ticket that had been paid for by the government.
 
I love how to try to make it somehow the responsibility of conservatives to be the only ones against government spending. Do the liberals have no responsibility in government at all anymore other than to point the finger?
 
Originally posted by: Crimson
I love how to try to make it somehow the responsibility of conservatives to be the only ones against government spending. Do the liberals have no responsibility in government at all anymore other than to point the finger?

It seems to be what they are best at.
 
Originally posted by: Crimson
I love how to try to make it somehow the responsibility of conservatives to be the only ones against government spending. Do the liberals have no responsibility in government at all anymore other than to point the finger?

Well, you would think conservatives would at least CARE about wasteful spending, no? I guess you're just outraged by the outrage to quote Sen. James Inhofe? Yeah?

Besides, who's in control of ALL of the branches of the government? Hmmmm, could it be the Republican party? Gee, I don't know Crimson, you tell me.
 
Originally posted by: DealMonkey
Originally posted by: Crimson
I love how to try to make it somehow the responsibility of conservatives to be the only ones against government spending. Do the liberals have no responsibility in government at all anymore other than to point the finger?

Well, you would think conservatives would at least CARE about wasteful spending, no? I guess you're just outraged by the outrage to quote Sen. James Inhofe? Yeah?

Besides, who's in control of ALL of the branches of the government? Hmmmm, could it be the Republican party? Gee, I don't know Crimson, you tell me.

So because the Republicans have a slim majority in both houses of congress, liberals are completely without blame? They hold no responsibility? Maybe they should just pack up and go home.
 
Originally posted by: DealMonkey
Big government wasting big dollars. Where, oh where are the real conservatives to decry this criminal waste of our taxpayer funds?

Last time I checked Grassley was a Conservative...

Sen. Charles Grassley, R-Iowa, said, "It's outrageous that the Defense Department would be sending additional federal tax dollars to the airlines by way of unused passenger tickets. And the fact that the Defense Department didn't even know it was wasting this money is even worse than $100 million down a rathole."

I also heard more of his statements on the radio yesterday about this. I've been swamped at work - and forgot to post this yesterday. Grassley is pissed.

CkG
 
Originally posted by: Crimson
So because the Republicans have a slim majority in both houses of congress, liberals are completely without blame? They hold no responsibility? Maybe they should just pack up and go home.
Sure Crim, go ahead and show me how the libs are responsible. I'm sure you can since you're insinuating. Go for it.
 
Originally posted by: DealMonkey
Originally posted by: Crimson
I love how to try to make it somehow the responsibility of conservatives to be the only ones against government spending. Do the liberals have no responsibility in government at all anymore other than to point the finger?

Well, you would think conservatives would at least CARE about wasteful spending, no? I guess you're just outraged by the outrage to quote Sen. James Inhofe? Yeah?

Besides, who's in control of ALL of the branches of the government? Hmmmm, could it be the Republican party? Gee, I don't know Crimson, you tell me.

1997-2003. To me that means both admins were at fault.
 
Did it ever occur to anyone that those wasted tickets allowed the hard working folks to stay at work typing out our food stamps and processing our unemployment claims..

Actually they save money by buying ahead like they do instead of spur of the moment purchases. I think at the end of the day it will be seem as somewhat reasonable..

We used to plan trips a year ahead and acquire ticket prices that if we only used half of them we'd still save about 30%.. but, that was back when.. maybe it is still cost effective.
 
Originally posted by: LunarRay
Did it ever occur to anyone that those wasted tickets allowed the hard working folks to stay at work typing out our food stamps and processing our unemployment claims..

Actually they save money by buying ahead like they do instead of spur of the moment purchases. I think at the end of the day it will be seem as somewhat reasonable..

We used to plan trips a year ahead and acquire ticket prices that if we only used half of them we'd still save about 30%.. but, that was back when.. maybe it is still cost effective.

Umm... reread please. The tickets were REFUNDABLE, and were simply not used and/or did not have refunds requested by the Pentagon.
 
Originally posted by: Mill
Originally posted by: LunarRay
Did it ever occur to anyone that those wasted tickets allowed the hard working folks to stay at work typing out our food stamps and processing our unemployment claims..

Actually they save money by buying ahead like they do instead of spur of the moment purchases. I think at the end of the day it will be seem as somewhat reasonable..

We used to plan trips a year ahead and acquire ticket prices that if we only used half of them we'd still save about 30%.. but, that was back when.. maybe it is still cost effective.

Umm... reread please. The tickets were REFUNDABLE, and were simply not used and/or did not have refunds requested by the Pentagon.


Sure there was fraud and waste.. and I don't disagree with that at all.. I read parts of the actual GAO analysis but, not the other (criminal) investigation.. I think it has been referred and sealed.
DOD has many sources for its tickets like the White house ticket thingi... (Hillary)... I refer to the advance purchase deal they made. The cost may have been in part refundable and missed but, the concept is sound. I saw the focus on the advance purchase notion being the cause of the confusion. That folks didn't know THEY were to do something beyond what they did and DOD should buy tickets at the time of travel... (edit🙂) they did mention the SOP foul up.. but, my focus is on the deals they make with the airlines.
GAO makes it seem like everyone is doing the same wasteful thing.. I don't agree.
 
Originally posted by: Mill
Originally posted by: DealMonkey
Originally posted by: Crimson
I love how to try to make it somehow the responsibility of conservatives to be the only ones against government spending. Do the liberals have no responsibility in government at all anymore other than to point the finger?

Well, you would think conservatives would at least CARE about wasteful spending, no? I guess you're just outraged by the outrage to quote Sen. James Inhofe? Yeah?

Besides, who's in control of ALL of the branches of the government? Hmmmm, could it be the Republican party? Gee, I don't know Crimson, you tell me.

1997-2003. To me that means both admins were at fault.

I saw that as well. This is a departmental issue, not just a Democrat vs. Republican issue. Pull your heads out of your asses, boyos.
 
TO NAVADMIN

RTAUZYUW RUEWMCS0612 1061329-UUUU--RUCRNAD RUCCAJP.
ZNR UUUUU ZUI RUENAAA0612 1061329
R 151329Z APR 04 ZYB MIN PSN 778897J46
FM CNO WASHINGTON DC//N4//
TO NAVADMIN
BT
UNCLAS //N04600//
NAVADMIN 089/04
MSGID/GENADMIN/CNO WASHINGTON DC/N4/-/APR//
SUBJ/UNUSED COMMERCIAL TRAVEL TICKETS//
RMKS/1. PURPOSE: TO PROMULGATE GUIDANCE ON THE ISSUANCE AND PROPER
HANDLING OF OFFICIAL COMMERCIAL TRAVEL TICKETS AND TO REITERATE THE
RESPONSIBILITIES OF TRAVELERS AND AUTHORIZING OFFICIALS IN NAVY.
2. A RECENT DRAFT GAO REPORT CLEARLY SHOWED EVIDENCE OF WEAKNESSES
IN THE USE OF DEPARTMENT OF DEFENSE TRAVEL DOLLARS AND POLICY ON
PROCESSING UNUSED PASSENGER COMMERCIAL TRAVEL TICKETS.
3. ANY TICKET PURCHASED FOR NAVY OFFICIAL TRAVEL THAT IS NOT USED
MUST BE CANCELLED AND PROCESSED FOR REFUND. TRAVELERS, TRAVEL
APPROVING OFFICIALS, AND RESOURCE MANAGERS ARE RESPONSIBLE FOR
ENSURING UNUSED TICKETS ARE PROCESSED FOR REFUND TO THE GOVERNMENT.
PAPER TICKETS ARE CONSIDERED LIVE DOCUMENTS AND CANNOT BE PROCESSED
FOR CREDIT UNTIL THE DOCUMENT IS PHYSICALLY TURNED IN TO AN
PAGE 02 RUEWMCS0612 UNCLAS
APPROPRIATE AUTHORITY FOR CREDIT.
4. COMMANDERS AND HEADS OF ACTIVITIES MUST ENSURE THAT ALL THOSE
INVOLVED IN THE TRAVEL PROCESS, INCLUDING TRAVELERS, TRAVEL OFFICES,
AND RESOURCE MANAGERS, EFFECTIVELY EXECUTE NECESSARY STEPS SO THAT
ALL UNUSED TICKETS, BOTH ELECTRONIC AND PAPER, AND WHETHER PARTIALLY
OR COMPLETELY UNUSED, ARE PROCESSED FOR REFUND. THIS INCLUDES ANY
TICKETS OR PARTIAL TICKETS THAT MAY HAVE BEEN EXCHANGED FOR A LESS
COSTLY TICKET FOR THE CONVENIENCE OF THE TRAVELER. FOR CANCELLED
TRIPS, IT IS THE TRAVELER'S AND AUTHORIZING OFFICIAL'S
RESPONSIBILITY TO ENSURE THE COMMERCIAL TICKETS ARE PROCESSED FOR
REFUND.
5. EFFECTIVE IMMEDIATELY, THE FOLLOWING IS POLICY AND GUIDANCE FOR
COMMERCIAL PASSENGER TRAVEL:
A. ALL TRAVELERS MUST USE THE GSA CONTRACTED AIR CARRIERS WHEN
MAKING THEIR OFFICIAL TRAVEL ARRANGEMENTS, UNLESS CITY-PAIR FARES
ARE NOT AVAILABLE OR USE OF THEM WILL ADVERSELY IMPACT THE MISSION.
RESTRICTED FARES THAT CANNOT BE FULLY REIMBURSED IF THE TRIP IS
CANCELLED OR CHANGED ARE NOT AUTHORIZED.
B. PAPER TICKETS WILL NO LONGER BE ISSUED FOR COMMERCIAL
TRAVEL, EXCEPT IN CASES WHERE ELECTRONIC TICKETS ARE NOT AVAILABLE
PAGE 03 RUEWMCS0612 UNCLAS
FROM THE TRANSPORTATION SOURCE OR THE MISSION WILL BE ADVERSELY
IMPACTED WITHOUT A PAPER TICKET.
C. WHEN PAPER TICKETS MUST BE ISSUED, COMMANDS MUST
INDIVIDUALLY TRACK EACH TRAVELER'S ITINERARY AND RESEARCH THESE
FILES MONTHLY TO ENSURE ALL TICKETS WERE USED OR PROCESSED FOR
REFUND.
D. IF A PAPER TICKET IS LOST, THE TRAVELER MUST PROCESS A LOST
TICKET REPORT WITH THE CONTRACTED COMMERCIAL TRAVEL OFFICE AND THE
AIRLINE THAT ISSUED THE TICKET AND PROVIDE A COPY OF THE
DOCUMENTATION TO THE APPROVING OFFICIAL. THE TRAVELER'S APPROVING
OFFICIAL MUST ENSURE THAT THE LOST TICKET IS CREDITED TO THE PROPER
FUND CITE.
E. IF THE TRAVELER CANNOT PROVIDE THE PAPER TICKET FOR REFUND
OR DOES NOT FILE A LOST TICKET REFUND, THE APPROVING OFFICIAL MUST
TAKE THE NECESSARY ACTIONS TO HAVE THE TRAVELER REIMBURSE THE
GOVERNMENT FOR THE TICKET.
F. AN ELECTRONIC TICKET IS NOT AUTOMATICALLY REFUNDED IF
UNUSED. IF A TRAVELER HAS BEEN APPROVED FOR TRAVEL AND PROCURED AN
ELECTRONIC COMMERCIAL TRANSPORTATION TICKET WITH GOVERNMENT FUNDS,
THE TRAVELER OR APPROVING OFFICIAL IS RESPONSIBLE FOR ENSURING ANY
PAGE 04 RUEWMCS0612 UNCLAS
UNUSED PORTION OF THAT ELECTRONIC TICKET IS CANCELLED AND PROCESSED
FOR REFUND.
G. TO CANCEL AN ELECTRONIC TICKET AND SEEK THE APPROPRIATE
REFUND, THE TRAVELER OR APPROVING OFFICIAL MUST NOTIFY THE
COMMERCIAL TRAVEL OFFICE. TRAVELERS ARE REQUIRED TO OBTAIN
CANCELLATION NUMBERS AND PROVIDE THESE NUMBERS TO THE APPROVING
OFFICIAL, FOR SUBSEQUENT FOLLOW-UPS.
H. TRAVEL PROCESSED IN DTS MUST ALSO BE CANCELLED IN DTS AND A
REFUND REQUESTED.
6. ALL PERSONS INVOLVED IN THE TRAVEL PROCESS ARE EXPECTED TO BE
GOOD STEWARDS OF TAXPAYER DOLLARS. WE ALL HAVE THE RESPONSIBILITY
TO ENSURE OUR TRAVEL DOLLARS ARE USED IN THE MOST EFFECTIVE AND
EFFICIENT WAY POSSIBLE.
7. RELEASED BY VADM CHARLES W. MOORE, JR.//
BT
#0612
NNNN
 
Reagan Week will probably cost the country about 1 billion .. so what is the big deal with 100 million in airline tickets
 
Originally posted by: dahunan
Reagan Week will probably cost the country about 1 billion .. so what is the big deal with 100 million in airline tickets

rofl

So true.

Both major parties suck and are too similar in these types of antics.

Americans should vote in some other party for a change.

Although with your system of government a President that wasn't either a left or right wing nutcase would end up doing nothing since he/she would be unable to pass anything past Congress since it's still filled to the brim with Reps and Dems.
 
So if the government wasted 100M on unused tickets, the airlines recieved the money. Therefore some of that went to pay the salaries of their employees. Sounds alittle like government welfare to me. 🙂

KK
 
Originally posted by: KK
So if the government wasted 100M on unused tickets, the airlines recieved the money. Therefore some of that went to pay the salaries of their employees. Sounds alittle like government welfare to me. 🙂

KK

Actually it sounds more like a kickback to me.

I would be interested in finding out which airlines got this "gift".
 
Originally posted by: LunarRay
Originally posted by: Mill
Originally posted by: LunarRay
Did it ever occur to anyone that those wasted tickets allowed the hard working folks to stay at work typing out our food stamps and processing our unemployment claims..

Actually they save money by buying ahead like they do instead of spur of the moment purchases. I think at the end of the day it will be seem as somewhat reasonable..

We used to plan trips a year ahead and acquire ticket prices that if we only used half of them we'd still save about 30%.. but, that was back when.. maybe it is still cost effective.

Umm... reread please. The tickets were REFUNDABLE, and were simply not used and/or did not have refunds requested by the Pentagon.


Sure there was fraud and waste.. and I don't disagree with that at all.. I read parts of the actual GAO analysis but, not the other (criminal) investigation.. I think it has been referred and sealed.
DOD has many sources for its tickets like the White house ticket thingi... (Hillary)... I refer to the advance purchase deal they made. The cost may have been in part refundable and missed but, the concept is sound. I saw the focus on the advance purchase notion being the cause of the confusion. That folks didn't know THEY were to do something beyond what they did and DOD should buy tickets at the time of travel... (edit🙂) they did mention the SOP foul up.. but, my focus is on the deals they make with the airlines.
GAO makes it seem like everyone is doing the same wasteful thing.. I don't agree.

Advance purchase are fine. Not turning in refundable tickets to be refunded is not fine.
 
Mill,
Advance purchase are fine. Not turning in refundable tickets to be refunded is not fine.

I agree..

When I was with Digital Machines way back when we'd have a standard booking on BA 243, I think it was, Lax to Heathrow and the return was BA 242. We scheduled all our trips based on this purchase. We'd buy business class but, got upgraded to 1st class often and if we didn't use it we'd lose it but the cost was like I said.. mucho cheaper even if we did lose it..

I guess the focus of the thread is broader than my tangential input but narrow viewing on the advance purchase issue indicates the waste occurs from the absence of any kind of reasonable SOP and the employees who did waste didn't waste with intent to do so - well.. for the most part, I think. The Fraud is not waste... it is theft and IMO is a Justice Dept issue as well as the SOP failure. I guess what really bothers me as I rethink and reread is the DOD has been doing this longer than the period in question. I assume that the statute of limitations curtailed the one investigation and the refund-ability the other.. It is just one more indication that the Federal Government Agencies hire the handicapped and tempt the folks with a predilection to fraud and condone the actions of those who possess an "I don't care" attitude.

I think it is mostly with the civilian population of DOD cuz I can't imagine Active Duty folks doing this.
 
Besides, who's in control of ALL of the branches of the government? Hmmmm, could it be the Republican party? Gee, I don't know Crimson, you tell me.

This was taken right from the article.

The GAO estimated that between 1997 and 2003, the Defense Department bought at least $100 million in tickets that were not used or used only partially by a passenger who did not complete all legs of a flight. The waste went undetected because the department relied on individuals to report the unused tickets. They did not do so.


Reading is good 😉

As for the tickets this is no surprise.
I still am fuming over the Los Alamos waste where people were buying anything from ktechen utencils to mustangs on the govt credit card.

And not one of those crooks ended up in jail.
 
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