Originally posted by: Harvey
I'm with
John on this. Businesses are in
business to make a legitimate profit from their investments in merchandise, operating space, employee salaries, etc. These are ongoing expenses that continue regardless of whether they make any sales. It is the literal embodiment of the concept that
time is money. They are NOT there to provide a free lending library of hardward on their dime.
Return policies are in place to provide customers with a known means of dealing with defective and otherwise unsatisfactory merchandise. The generosity of such policies by some companies is yet another investment by these companies, in this case, in customer relations, and it does cost money.
IMHO,
CheapArse's suggestion is an ethical abuse of this generosity. If he believes he is right, and he practices what he preaches, I hope some day, some company catches his greedy ass caught in a wringer and squeezes out every penny he's stolen from them and others along the way.
I know there are also unethical companies that abuse their customers and/or employees, but that is not the subject, here. If abuses by ethical dwarfs like
CheapArse are practiced and condoned, all that can happen is that businesses will be forced to stop their more generous return policies, and the ones who will suffer the most are honest customers who have valid problems who would otherwise get their problems resolved sooner and with less hassle.
CheapArse,
your problem is obvious!
😛