Hi,
I have remote users who VPN into our network. Lately they've been complaining that they are getting dropped repeatedly throughout the day. Usually, I've been noticing that our internet connection is temporarliy down (a few minutes at a time) when they are reporting their dropped connection. Obviously, it is related. My question is, what could be causing this? Is it possible that our bandwidth is spiking and being overwhelmed cutting off the line for short periods of time, thus dropping my remote users and the internet connection? Does that sound feasible? Sorry, I'm a relative noob to networking.
Also Do you guys know of any good bandwidth monitoring tools I can use to determine the problem? There are some limited reporting tools built into my firewall but are mostly worthless as far as I can tell.
I have remote users who VPN into our network. Lately they've been complaining that they are getting dropped repeatedly throughout the day. Usually, I've been noticing that our internet connection is temporarliy down (a few minutes at a time) when they are reporting their dropped connection. Obviously, it is related. My question is, what could be causing this? Is it possible that our bandwidth is spiking and being overwhelmed cutting off the line for short periods of time, thus dropping my remote users and the internet connection? Does that sound feasible? Sorry, I'm a relative noob to networking.
Also Do you guys know of any good bandwidth monitoring tools I can use to determine the problem? There are some limited reporting tools built into my firewall but are mostly worthless as far as I can tell.