Remote Support

[RadiclDreamer]

I have a small site I support that run mainly apples. I would like to have some sort of remote assistance program that doesnt require me to forward ports because I have multiple machines. Is there anything like this? Basically I just want them to either send me an invite and let me remote in, or alternatively give me a list of machines I can connect to

 

[aphex]

http://www.logmein.com

I've been using the free version to help fix my boss's computer, as well as my family over on the east coast. Helps keep them all easily accessable in 1 place and, well, its free 🙂

 

[RadiclDreamer]

Any limit to the amount of pcs you can support with it

 

[ChAoTiCpInOy]

I don't think so. My friend has like 30-40 computers and he uses logmein (the free version) on all of them.

 

[TheStu]

If you are supporting Macs just have them fire up iChat on Leopard and you can use ScreenSharing. Though if they are using an older OS you can go for logmein