Red pixel on black background on brand new LCD, what to do?

[bupkus]

I snagged one of those Samsung 712N 17" LCD's on Black Friday and got my first red pixel with black background. With a white background I can barely make it out.
I think I read somewhere where someone had their's kinda fix itself. It's been on for about 20 minutes now without change. Is it time to take it back for an exchange?

 

[Hankysmoo]

Originally posted by: bupkus
I snagged one of those Samsung 712N 17" LCD's on Black Friday and got my first red pixel with black background. With a white background I can barely make it out.
I think I read somewhere where someone had their's kinda fix itself. It's been on for about 20 minutes now without change. Is it time to take it back for an exchange?

I had that problem with a Dell 8600 laptop and it is now being fixed. What do you think my response would be? =P

 

[DaveSimmons]

If they take it back, your next one could have _2_ stuck pixels.

Stuck and dead pixels are pretty common on 17" and larger LCDs. Supposedly if you very gently massage the area of the pixel (use a lint-free cloth) it will sometimes unstick the pixel.

 

[rcomo]

return it. it is not supposed to be there.

 

[bupkus]

I ran MS Paint and filled with black to see it well and did a gentle massage but no change. I'll return it tomorrow, hopefully for an exchange so I can keep the rebate. It's not at all bad of a monitor. I played UT2004 and it seemed a little better than my other 17" Samsung LCD with the 25ms response time.

 

[thirdlegstump]

if you have a sharpie, you can just dot that one pixel and it won't look as bad.

 

[elecrzy]

when you get the new LCD, have them open and test the LCD at the store.(i went in the test room and checked out the LCD for myself...gotta love Staples).

 

[bupkus]

I considered it unlikely that I would get two bad panels from Samsung and fortunately I was right.

 

[GnomeCop]

yeah if you just purchased an lcd and find dead pixels, better to take it back to teh retailer for an exchange than to go to the manufacturer.