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Received IRM Email - don't know what to do

S

slipperypete

Junior Member
Howdy - one of the folks I'm responsible for received an email that is requiring Microsoft's IRM to open. I don't know anything about the service as we don't use it and I've not seen it in use. We are being instructed to download some IRM client, sign up with Windows Live, send the email for decryption to Microsoft, etc. I'm not sure if we should do this or request the sender to try again without the IRM.
Any help is appreciated.
 
IRM restricts your ability to distribute copies of the email to others. It's normally used in an Active Directory infrastructure. It sounds like there's a non-AD client that you can put on a standalone PC using an Internet Explorer add-on.

Presumably, there's a reason why the sender invoked Rights Management on the email. But you can always ask.
 
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