Reboot when CD/DVD loaded-- STOP 0x000000b8

[MogyBear]

This has been going on for about 6 months... and I can't take it anymore. Whenever I put in a DVD or CD in either of my drives, it spins, then the computer reboots! It ALWAYS happens when there is any type of media application open, and it very often happens when these applications are not open. It seems like if I wait about 15 seconds to switch CDs/DVDs then it doesn't happen as often, but I have not found any consistent way to prevent it. I would appreciate if anyone could help me out here. Thanks!

 

[MogyBear]

Anyone? ^^^

 

[Slikkster]

which rig, the family or your Mogy rig? You are overclocking the Mogy, from your profile. Tried without OC'ing? Is DMA enabled on these drives? Try unchecking that on the drive controllers. Or, conversely, maybe DMA is not enabled and should be. You'll find the settings for that under IDE/ATAPI Controllers section of Device Manager, in the Advanced section/tabs of the Primary and Secondary Controllers.

See what they are set for. Mine are set for "DMA if Available", and run in DMA mode, although each drive uses a different DMA mode (CDRW and DVD on one controller). So, whatever they are set for, try the reverse.

Have you tried making the current Slave Drive the Master Drive and vice versa? Might be picky about what they want to be.

Sounds weird, but you might want to disable your soundcard in Device Manager temporarily and try the DVD or CD...see if it's an audio issue.

I'd suggest Video Driver updates, too, but you said it happens with either CD or DVD. What program is your default for playing back DVD's and/or CD's? Windows Media Player? Upgrade that yet?

Check your Event Viewer in XP to see if there's any obvious errors logged when the cd/dvd crashes. Start/Programs/Administrative Tools/Event Viewer. Look in both System and Application logs.

There's a setting in XP where you can turn off auto-restart after a crash. Hopefully, it would stop your reboot and give you more of an indication of what's going on.

Open up the System Properties applet. Several ways to do it, but for now, just RIGHT-CLICK on My Computer, and left-click Properties. Once the SP applet comes up, click on Advanced. Then, click on the settings tab next to Startup and Recovery. Uncheck "Automatically Restart".

Some things to keep ya busy for a bit.

 

[MogyBear]

Thanks a lot Slikkster. I will try all of that stuff out. This is on the Bear rig BTW.

 

[MogyBear]

STOP 0x000000b8 -- This is the error message I receive. It ALWAYS happens whenever I load a new CD or DVD in... I am so confused. I fooled around with everything that Slikkster suggested with no luck. THere is a microsoft knowledge base article about this error http://support.microsoft.com/?kbid=318988#appliesto but this seems to apply to Win2000 only. Anyone know if this could apply to XP Pro as well? Some help would be greatly appreciated! Thanks!

 

[Slikkster]

Hello again, yes, check your registry at the location specified in that article to see if you have that registry item (the clusnet entry). Might be a wild goose chase, but worth a look. That particular knowledge base article refers to a Windows 2000 server cluster problem, which is not the case with you, but check anyway in the registry to see if it exists.

Another situation can cause this error as well. Do you have any external, parallel port Zip drives on this pc?

 

[johnjkr1]

Did you ever try to boot from a cd with that drive? If that works you know you have a software issue.

 

[MogyBear]

I assume it is a software issue as it happens to BOTH of my cd drives...
Slikkster-- I do not have any ZIP drives at all...

 

[Slikkster]

Can you try disconnecting one of the drives (both the power and the data cable) and see if the problem still exists?

Are they both on the same ide cable? You're not mixing hard drives and optical drives on the same ide cable, right?

Have you tried updating to Windows Media 9? Is Windows Media your default CD handling program?

 

[MogyBear]

Eh.. yes I have my DVD burner on same cable as my HDD... but even when I put a CD in the DVD drive that is on its own cable, it still reboots. It used to reboot when I havd both optical drives on the same cable as well... i THINK. I could be wrong though, I will check it out. Thanks. I have WM9, and it reboots regarldless of what application is open. Sometimes when no application is open it reboots....

 

[Slikkster]

Well, not to say this is your problem, but I make it a habit not to mix IDE devices of such different speeds on one IDE cable. I put like devices together, hard drive and hard drive, cdrom and dvdrom, etc.

What are the brand names of your CDROMs and DVD drives? Model numbers? I've seen reports of others with this problem in XP, and a couple of similarities have been noted.

Please list your motherboard make/model, too.

 

[MogyBear]

Optorite DDO203 DVD+- RW
Pioneer slot loading DVD (don't know model #)
Asus A7N8X Deluxe 2.0

The problem also happened when I had a generic CD drive in place of the Pioneer drive. However, the Optorite has always been in.

 

[Slikkster]

Bingo...I knew once I saw Optorite that I had seen that in other error reports about the message you are getting.

Immediately disconnect that drive's IDE cable and the power cord. Reboot without it. Try a CD. See if you still have the problem.

Here's one link referring to your issue that someone else is having:

XP CD/DVD reboots with Optorite drive installed

One guy near the end of the thread says he got around the Stop error you're having by disabling AutoPlay (which TweakUI will do easily). But that really doesn't solve the primary issue of why it's happening.

 

[MogyBear]

Aha, I thought it was my Optorite... ever since I installed that, that has been the problem. I guess I will try to sell this and get somethin that doesn't have these issues. I actually disabled autoplay as well and it didn't seem to fix the issue. Thanks for all your help Slikkster!

 

[MogyBear]

Actually, I did not do it from the registry... any idea how to do this (disable autoplay in the registry)?

 

[KGB]

I'm using that exact same DVDRW drive in my system without any issues.

System:

AOpen AK79D-400VM
Barton 2500 @ 11x200
2x256MB Corsair TwinX PC3200
Visiontek Radeon 9500Pro
Optorite DVD-/+RW

System is rock stable.

 

[Slikkster]

It's always tricky assigning cause and effect, and my previous posts should not be construed so as to indict Optorite drives. However, it does appear that there is at least a couple of other instances where Optorite is one, at least, common factor in these stop errors.

Could be Optorite and the type of motherboard.

Could be Optorite and certain brands of other drives used in conjunction with it.

Could be anything. However, if removing this drive from the system removes the error, then something about it and its operation is causing some issues.

I'm hopeful that MogyBear will confirm whether removing the drive actually prevents the error, rather than just considering it a case-closed situation.

 

[MogyBear]

Yeah, when I have some time to lug my huge ass case out of the damn cabinet (I have one of those stupid computer desks with the closed cabinets) then I will let you know. As for now, I am quite busy with a bunch of stuff, mostly schoolwork and baseball tryouts (I'm a Jr. in HS)... I will hopefully get to it by tomorrow, and I will let you know! Thanks!

 

[MogyBear]

Yes, unplugging the drive fixed the problem. Now how do I go abuout disabling Autoplay in the registry? THanks!

 

[MogyBear]

OK I did it with TeakUI. THakns again!

 

[Slikkster]

Glad to help out.

 

[MogyBear]

OK, problem has resurfaced. Autoplay is disabled in TweakUI and problem still occurs... think I should sell the drive, or is there anything else I can do to combat this issue? Thanks again.

 

[Slikkster]

I had just assumed you were going to try a different drive. The autoplay thing was just an option. I just think that in your situation, the Optorite just isn't going to work.