>>>RE: Toshiba/Audiovox Maestro PDA rebate
My 05/09 submission is still showing "procssing". I called last week, and again today. It seems that the CS was trained only to say "sorry". She said she put in a rush but the rebate wouldn't come through for another 30 days.<<<
I got the same BS. My rebate status had been unchanged since 4/29, but now my check has been printed on an "urgent" basis. My
Audiovox Maestro rebate history:
6/17 - Called and was told that a "special request" would be put in to mail the check, and that I should expect to receive it within 30 days...
that made me feel real special.
6/24 - Called and was told that a "request would be put in again"...
very reassuring.
7/1 - Spoke to a supervisor who assured me a) it would be expedited and b) that a check would definitely be issued within 2 weeks...
I wasn't holding my breath.
7/15 - Spoke to a different supervisor who told me that the expedite request was "rejected" but he was not able to provide a reason. On all previous occasions, I was polite as usual, and I started that way on this call. But at this point, I went into nasty mode and told him that a) my rebate form is an agreement that MY money will be returned to me in 8 weeks, b) that if he didn't tell me that a check would be issued within 2 days, then I would be complaining to corporate AND the attorney general's office as soon as I get off the phone with him. By the end of the call, I said I'll give it 2 more days before starting to file complaints...
that seemed to get their attention because...
7/18 - I just got off the phone with the same supervisor I spoke to on 7/15 and was told that my check was printed on 7/16 on an "urgent" basis, and that I would receive it within a week from 7/16.
Squeaky wheel gets the grease

I'm just about done with deals and rebates, but if there is a next time, I won't be so patient with Parago. They have been ten times worse for me
this year than TCA (and TCA has been just fine, for me).
Online status has changed also, for the first time sine 4/29:
Rebate Reward: $50.00 Rebate Check.
Promotion: $50 Mail-in Rebate with purchase of Maestro Pocket PC Powered PDA Model PDA1032c
Submission Type: MAIL
Date Received: 04/29/2002
Status: Fulfilling Reward
Check Number: 266xxx
Status Detail: Your rebate is valid and your reward is scheduled for fulfillment. Please allow 10 to 15 days for mail delivery. Thank you.