I invested in nice new Logitech Z906 speakers for my computer and am sort of stuck. These speakers are not working with my computer. I don't know how to set it up, but it may not be a user error -- I think the drivers are the problem.
I'm using an MSI Z97 Gaming 5 motherboard (which supports up to 7.1, see this for a visual) with Realtek's HD Audio Manager (which I use to test the 5.1 speaker output) on Windows 8.1. I tried two identical motherboards and both had the same issue.
I've pretty much done everything imaginable, including calling my motherboard manufacturer and trying to work with Logitech. Basically, the speaker test (on the Z906) works and all speakers are properly identified by the Z906 system (which I have set up for 3D).
However, while the device seems to work in the standalone testing, sound only comes out of the computer in stereo (using all 5 speakers) with the green audio output cable on the standard Line In only (or, using the 5.1 options on my motherboard, the side/center speakers, but not properly). And the sound sounds nice (music, that is), but when I watch a movie, I don't hear voices if Windows is configured for 5.1! I just hear background sound. (I have to reconfigure Windows back to Stereo to hear voices.)
No matter what I do, I don't know how to use the orange and black cables on my motherboard. The orange and black cables are detected by the computer when I plug in. However, there is no sound when I use either cable. I've also tried Line In and Mic In slots for those. No sound ever comes from the orange and black wires no matter how it's configured with the Realtek program (e.g. telling Realtek's app it's the rear speaker, front speaker, or side speaker).
The green cable works as side speakers (RS on my motherboard), which is detected as a side speaker when plugged in. That sounds like a Windows or other drivers issue. But still, when I listen to anything, I hear partial sound in those three jacks.
When I do any test, including in the Windows Sound control panel under Playback > Configure, all I see is a red circle by L R - rear panel 3.5 mm jack. The RL / RR, C Sub, and SL RR are black. I also tested the speakers individually there many times.
I'm kind of stuck. When I called the manufacturer, they were guessing possible solutions with me. I called a second time and the other guy said "it's plug and play."
The only way I can hear voices again when watching a movie is putting my 5.1 speaker system on "stereo" in Windows
Realtek has not responded to my email inquiry about their crappy drivers, as this is not the first time I've read about the issue:
http://www.tomsguide.com/answers/id-1984561/logitech-z906.html
http://forums.logitech.com/t5/Speakers/Logitech-Z906-5-1-Sound-Setup-Realtek/m-p/1349838
But nothing. So...did these people get dedicated sound cards? Or what? (And if I have to go that route, is the Audigy SE okay? I don't need super special sound. I just want 5.1 to work.)
Thanks.
I'm using an MSI Z97 Gaming 5 motherboard (which supports up to 7.1, see this for a visual) with Realtek's HD Audio Manager (which I use to test the 5.1 speaker output) on Windows 8.1. I tried two identical motherboards and both had the same issue.
I've pretty much done everything imaginable, including calling my motherboard manufacturer and trying to work with Logitech. Basically, the speaker test (on the Z906) works and all speakers are properly identified by the Z906 system (which I have set up for 3D).
However, while the device seems to work in the standalone testing, sound only comes out of the computer in stereo (using all 5 speakers) with the green audio output cable on the standard Line In only (or, using the 5.1 options on my motherboard, the side/center speakers, but not properly). And the sound sounds nice (music, that is), but when I watch a movie, I don't hear voices if Windows is configured for 5.1! I just hear background sound. (I have to reconfigure Windows back to Stereo to hear voices.)
No matter what I do, I don't know how to use the orange and black cables on my motherboard. The orange and black cables are detected by the computer when I plug in. However, there is no sound when I use either cable. I've also tried Line In and Mic In slots for those. No sound ever comes from the orange and black wires no matter how it's configured with the Realtek program (e.g. telling Realtek's app it's the rear speaker, front speaker, or side speaker).
The green cable works as side speakers (RS on my motherboard), which is detected as a side speaker when plugged in. That sounds like a Windows or other drivers issue. But still, when I listen to anything, I hear partial sound in those three jacks.
When I do any test, including in the Windows Sound control panel under Playback > Configure, all I see is a red circle by L R - rear panel 3.5 mm jack. The RL / RR, C Sub, and SL RR are black. I also tested the speakers individually there many times.
I'm kind of stuck. When I called the manufacturer, they were guessing possible solutions with me. I called a second time and the other guy said "it's plug and play."
The only way I can hear voices again when watching a movie is putting my 5.1 speaker system on "stereo" in Windows
http://www.tomsguide.com/answers/id-1984561/logitech-z906.html
http://forums.logitech.com/t5/Speakers/Logitech-Z906-5-1-Sound-Setup-Realtek/m-p/1349838
But nothing. So...did these people get dedicated sound cards? Or what? (And if I have to go that route, is the Audigy SE okay? I don't need super special sound. I just want 5.1 to work.)
Thanks.
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