reallocated sector count raw value 181. Seage Barracuda 2 TB

[fahadghouri]

Hi,

I have just got my hard drive and after running crystal disk info, hd tune and HDDScan it says it has reallocated sector count value 100, worst 100, raw 181, threshold 036.

It is brand new drive and i checked it before putting data in it with above mentioned utilities. After putting data its the same and its been a week now.

I have attached a screenshot please help me decide to send hard drive back to vendor or should i keep it ? hard drive is working fine though.

Thanks for your time.

Seagate Barracuda 2 TB 7200 rpm. (ST2000DM001-1CH164)

 

[Elixer]

It would be best to RMA it.
There is no permanent fix to reallocated sectors. While you can reformat the drive, and that would (should) remap those sectors, in my experience, once it starts to happen, then it will happen again.
Now all seagates have 1 year warranty, as well, so they are very low quality drives, that they don't back with a good warranty.

 

[fahadghouri]

thanks for your response, should i quick format it or complete ?
thanks again.

 

[Elixer]

thanks for your response, should i quick format it or complete ?
thanks again.

Must be full format, not quick, if you go this route.

 

[bradley]

The reallocated sector problem is likely due to Advanced Power Management constantly reparking the heads.

It's a known (little discussed) problem that Seagate, Western Digital and Samsung have shared for years. Except Western Digital and Samsung have allowed you to disable APM in firmware and Seagate currently does not.

Your best hope is that the latest firmware might support your drive. However, this firmware update only lessens the frequency of APM and does not disable it.

On the other hand, you can disable APM manually using CrystalDiskMArk, hdparm, or HddScan by building a command line and running the bat file at startup.

I tried contacting the CEO several times by e-mail and letter about the issue, and received no response. So obviously the lack of competition + a failing drive = a 50/50 shot you end up back at $eagate.

 

[Nothinman]

thanks for your response, should i quick format it or complete ?
thanks again.

A Windows full format just does a badblock check, if you really want to wipe the data from the drive you need a 3rd party tool like dban.

 

[Elixer]

The reallocated sector problem is likely due to Advanced Power Management constantly reparking the heads.

It's a known (little discussed) problem that Seagate, Western Digital and Samsung have shared for years. Except Western Digital and Samsung have allowed you to disable APM in firmware and Seagate currently does not.

Hmm, haven't heard of this theory before, and I don't really buy it. We have had lots of seagates have the reallocated sector problem, and hardly any from WB or Sammy or Hitachi, this was before mergers. Now, we stay away from any seagate drive, just not worth the hassle of doing constant RMAs with them.

 

[Binky]

Reallocated sectors are never good, but people freak out too much when they see them. I've had drives running with bad sectors for years and years (fully backed up, of course) without issues. Occasionally though, you get that drive with bad sectors that spread like cancer, then you're screwed.

I would NEVER keep a brand new drive showing reallocated sectors. Return it to the vendor and get a new one. Don't RMA it, or you will probably get a refurb drive.