RANT = On

[minendo]

I am so pissed right now. A pixel on my KDS Rad 5 is now always red. I cant stand looking at it anymore on my black background, plus I have AT set to use the black and blue color scheme. Hopefully the warranty will take care of this since I have only had it for about a month and a half.:|

Sorry for the rant.

 

[Orsorum]

<< I am so pissed right now. A pixel on my KDS Rad 5 is now always red. I cant stand looking at it anymore on my black background, plus I have AT set to use the black and blue color scheme. Hopefully the warranty will take care of this since I have only had it for about a month and a half.:|

Sorry for the rant. >>



No shame, bro... good luck with the warranty.

 

[Pastfinder]

ugh, best of luck getting it fixed.

 

[Barnaby W. Füi]

massage it dude, sometimes that works

no joke

 

[ThaGrandCow]

<< massage it dude, sometimes that works

no joke >>



Can I assume it's a LCD monitor?
If it is, yes, massaging it sometimes "unsticks" pixels
Just don't put your finger through the screen

 

[im2smrt4u]

<< ugh, best of luck getting it fixed. >>



Yea, good luck! Warranties on LCDs vary heavily...

 

[N8Magic]

I don't know if they'll exchange it for one stuck pixel. Most companies have a threshold of xx number of dead/stuck pixels before they will replace it. My SGI 1600SW even has one stuck pixel (red, actually) and after a while you'll get used to it.

It's inherent with the technology i'm afraid.

 

[minendo]

Warranty Info

So does it sound like my problem would be covered?

 

[N8Magic]

<< Warranty Info

So does it sound like my problem would be covered? >>



That warranty is pretty vague as to whether the dead pixel would be covered. I'm not sure it would be a defect or bad quality workmanship. Call their 800 number tomorrow and ask them?

 

[minendo]

<<

<< Warranty Info

So does it sound like my problem would be covered? >>



That warranty is pretty vague as to whether the dead pixel would be covered. I'm not sure it would be a defect or bad quality workmanship. Call their 800 number tomorrow and ask them? >>


I was planning on calling them tomorrow, but I wanted to see what you guys thought about their warranty. I hate vaguely written warranties.

 

[Jerboy]

<< Warranty Info

So does it sound like my problem would be covered? >>




hmmm it depends on their definition of "defective". In LCD industry, a few dead pixels(depending on location of the defect too) often doesn't constitutes as defective.

 

[stev0]

wow I thought I was mad when pixel when bad on my 17" dell lcd, although I got the ebay seller to replace it since I had only had if for a very short time, but n8magic... I could never imagine how mad I would be with a bad pixel on the sgi lcd... for all that money I would definatly rage.

minendo, might I ask where you picked up your lcd from? I bought one from wallmart and had all sorts of troubles with it, just kept taking them back till I got one that worked normally... You could always be a prick and go and buy one there, put yours in the box and take it back...

 

[minendo]

<< wow I thought I was mad when pixel when bad on my 17" dell lcd, although I got the ebay seller to replace it since I had only had if for a very short time, but n8magic... I could never imagine how mad I would be with a bad pixel on the sgi lcd... for all that money I would definatly rage.

minendo, might I ask where you picked up your lcd from? I bought one from wallmart and had all sorts of troubles with it, just kept taking them back till I got one that worked normally... You could always be a prick and go and buy one there, put yours in the box and take it back... >>


I actually got it from Walmart. I have had it for almost two months, actually probably 6 or 7 weeks and this is the only problem I have run into. It's a great monitor and I just hate having to look at that d@mn red pixel. The odd thing is that it is only viewable on a black background.

 

[Jerboy]

<< You could always be a prick and go and buy one there, put yours in the box and take it back... >>



You're not being a prick. This is considered a fraudulent merchandise return. Yet another reason why I'm in complete favor of merchants keeping the serial # until the end of the return period.

 

[OS]

-

 

[IGBT]

Get a real sharp black marker and put a dot on that sucker..

 

[Jokeram]

<< I don't know if they'll exchange it for one stuck pixel. Most companies have a threshold of xx number of dead/stuck pixels before they will replace it. My SGI 1600SW even has one stuck pixel (red, actually) and after a while you'll get used to it.

It's inherent with the technology i'm afraid. >>



IBM has a threshold of 12 or 15 don't remember now... so one might not be considered a defect.

 

[minendo]

<< I was planning on calling them tomorrow, but I wanted to see what you guys thought about their warranty. I hate vaguely written warranties. >>


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