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Rant: New IT guy on one of my customer's sites.

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Maybe Rick was costing too much for good IT support 😕

I wonder if hiring Greg was part of a cost-cutting strategy. JG should charge per minute to show them hiring Greg didn't save any money!
 
Originally posted by: Otaking
Maybe Rick was costing too much for good IT support 😕

I wonder if hiring Greg was part of a cost-cutting strategy. JG should charge per minute to show them hiring Greg didn't save any money!
Click to expand...


Get this...

This guy is apparently an ass towards EVERYONE.

No less than five people at that place have been trained in the administration of the phone system.

Greg wants me to train him. 9 months after the install and he wants training. Umm... I have to charge the company for my time. How about asking your co-workers for assistance?

Oh wait....

You either....

1. Don't want to reveal to your co-workers that you DON'T know everything and therefore refuse to ask. Or...

2. Have alienated EVERYONE at the workplace so nobody responds to your queries.

Hmm.....
 
i didn't want to say anything, but my boss has every, I mean all Novell even cert in the book...50 so people under him, but just doesn't know his tail from a hole in the ground.

Just yesterday he came to me personally to change a toner cartridge.

WTF, he can't do that?

what an idiot!!!

:beer:
 
Originally posted by: alkemyst
i didn't want to say anything, but my boss has every, I mean all Novell even cert in the book...50 so people under him, but just doesn't know his tail from a hole in the ground.

Just yesterday he came to me personally to change a toner cartridge.

WTF, he can't do that?

what an idiot!!!

:beer:
Click to expand...


He can't be that much of an idiot.....

HE is YOUR boss. 😉
 
Originally posted by: jonnyGURU
Originally posted by: alkemyst
i didn't want to say anything, but my boss has every, I mean all Novell even cert in the book...50 so people under him, but just doesn't know his tail from a hole in the ground.

Just yesterday he came to me personally to change a toner cartridge.

WTF, he can't do that?

what an idiot!!!

:beer:
Click to expand...


He can't be that much of an idiot.....

HE is YOUR boss. 😉
Click to expand...


I seriously hope you realize that was rhetorical to this.

otherwise :beer:
 
hehehe

i went to a new clients house. i had just got the contract to do his office and he needed some work done at his house.

he was having some internet problems. OMFG.

the fvcking moron that had worked at the house before set the main PC as the DMZ. OMFG.

 
Seems to be a case of Greg getting the IT job not based on his knowledge but bullshitting his way in.

:beer: for JG for putting him in his place

BTW, is Dameware the remote management software of choice for IT departments? We use it in our department also but the amount of resources it takes up on my workstation makes it almost unbearable sometimes for me to use for too long. I prefer using RDC for it's speed and efficiency but it's a finicky program.
 
Originally posted by: alkemyst
i didn't want to say anything, but my boss has every, I mean all Novell even cert in the book...50 so people under him, but just doesn't know his tail from a hole in the ground.

Just yesterday he came to me personally to change a toner cartridge.

WTF, he can't do that?

what an idiot!!!

:beer:
Click to expand...

He doesn't have to know, he's got a boat load of slaves to do it for him, that's why he's the boss.
 
Originally posted by: Baked
Originally posted by: alkemyst
i didn't want to say anything, but my boss has every, I mean all Novell even cert in the book...50 so people under him, but just doesn't know his tail from a hole in the ground.

Just yesterday he came to me personally to change a toner cartridge.

WTF, he can't do that?

what an idiot!!!

:beer:
Click to expand...

He doesn't have to know, he's got a boat load of slaves to do it for him, that's why he's the boss.
Click to expand...

That's true...the help desk manager at my previous job had NO IT experience at all, but they hired him because of his management skills.
 
Originally posted by: jonnyGURU
Originally posted by: Mo0o
Bring back Rick!
Click to expand...

Really.

I liked Rick.

He didn't talk too much. Knew what he was doing, and when he screwed up he would do a Homer Simpson type of "DOH!" that reminded me a lot of ME!

Bring back Rick! Bring back Rick! Bring back Rick!
Click to expand...

 
Originally posted by: MaxDSP
Seems to be a case of Greg getting the IT job not based on his knowledge but bullshitting his way in.

:beer: for JG for putting him in his place

BTW, is Dameware the remote management software of choice for IT departments? We use it in our department also but the amount of resources it takes up on my workstation makes it almost unbearable sometimes for me to use for too long. I prefer using RDC for it's speed and efficiency but it's a finicky program.
Click to expand...

Dameware is what most of the IT people I meet perfer. It's just so powerful. I mean, without even loading up the desktop you can list, start and stop services, run things from the remote computer's command line, ping from the the remote computer and copy files to your local PC from the remote. And then of course.. you have the desktop. 😉 You can send ctrl/alt/del commands, pre-defined hot-keys, lock and unlock remote users at the click of a button.... and I have my desktops come up in black and white which improves bandwidth. Even users I have to use dial up (parish the thought) to access a user, the bandwidth isn't that bad when I'm in black and white mode.

I haven't had ANY overhead problems. I only use a 2GHz Centrino w/ 512MB of RAM and I don't even notice the thing is running. In fact, I often leave it fired up waiting for someone to finish doing something so I can "interupt" and forget it's there! I go off and do something else and go, "Oh crap! I'm still Damewared into this guy!" 😀

Oh... and if you access through dial up or VPN... ALWAYS remember to set your TCP/IP to NOT use the remote gateway. Maybe that's the overhead issues you're experiencing. By default, "use remote gateway" is checked on your TCP/IP protocol (stupid Microsoft,) so once you connect, Windows sends all of your traffic through the gateway of your remote client. Needless to say, anything that has anything to do with connectivity screeches to a near halt!! 🙁
 
Originally posted by: jonnyGURU
Originally posted by: MaxDSP
Seems to be a case of Greg getting the IT job not based on his knowledge but bullshitting his way in.

:beer: for JG for putting him in his place

BTW, is Dameware the remote management software of choice for IT departments? We use it in our department also but the amount of resources it takes up on my workstation makes it almost unbearable sometimes for me to use for too long. I prefer using RDC for it's speed and efficiency but it's a finicky program.
Click to expand...

Dameware is what most of the IT people I meet perfer. It's just so powerful. I mean, without even loading up the desktop you can list, start and stop services, run things from the remote computer's command line, ping from the the remote computer and copy files to your local PC from the remote. And then of course.. you have the desktop. 😉 You can send ctrl/alt/del commands, pre-defined hot-keys, lock and unlock remote users at the click of a button.... and I have my desktops come up in black and white which improves bandwidth. Even users I have to use dial up (parish the thought) to access a user, the bandwidth isn't that bad when I'm in black and white mode.

I haven't had ANY overhead problems. I only use a 2GHz Centrino w/ 512MB of RAM and I don't even notice the thing is running. In fact, I often leave it fired up waiting for someone to finish doing something so I can "interupt" and forget it's there! I go off and do something else and go, "Oh crap! I'm still Damewared into this guy!" 😀

Oh... and if you access through dial up or VPN... ALWAYS remember to set your TCP/IP to NOT use the remote gateway. Maybe that's the overhead issues you're experiencing. By default, "use remote gateway" is checked on your TCP/IP protocol (stupid Microsoft,) so once you connect, Windows sends all of your traffic through the gateway of your remote client. Needless to say, anything that has anything to do with connectivity screeches to a near halt!! 🙁
Click to expand...

I haven't Damewared into work from home yet, but I was referring to Damewaring into someone's workstation on the same network while at work. It's not that the program takes up MY workstation's system resources (dual Pentiums, 1GB RAM, gigabit NIC I think), it's just the refresh speed is really slow. Maybe it's the way our network is setup that's making things cumbersome.
 
Originally posted by: jonnyGURU
Originally posted by: kranky
You are now the alpha male! 🙂
Click to expand...

Ok. Ok....

My whole thing was that this guy sounded like Cubert Farnsworth. I wrote an entire rant so I could say this guy sounded like Cubert Farnsworth. That was it. That's my only point.

Any Futurama fans? 😀
Click to expand...

<- Huge Futurama fan, and a fan of your rants. :thumbsup:😀

 
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