I have been buying from MWave.com for about a year now and up till 2 orders ago I was very happy with them. The last time I ordered parts from them, I ordered an Acer 12/8/32 CD-RW drive. When it came it was obviously used! The "Check contents if broken" seal had been broken and taped back on and the software envelope was torn open. That got me a little mad but the drive *seemed* to work so I did not say anything.
Yesterday my APC Notebooks Surge Arrest came from them and even though it was in it's package it had been damaged. There were scrapes on the casing and you can hear something broken inside. I plugged it in and it emmited a strange buzzing noise.
Today the 256MB SO-DIMM for my laptop came and I discovered to my dismay that it was twice the size of a standard SO-DIMM and would not fit! Since I needed it ASAP, I had to run out to Best Buy and buy a 128MB SO-DIMM. Also the Hitachi 8X DVD-ROM that I ordered for my uncle was incorrectly advertised. It is supposed to read CDs at 40X but according to my tests it only reads CDs at 32X.
I must say that I am very disappointed with MWave today. I am going to send them an Email very soon. Unless they straighten out the problems I think I will take my business elsewhere! I will let everyone know how it goes. BTW, I am not trying to make MWave look bad. I still like them but I am really mad right now.
Yesterday my APC Notebooks Surge Arrest came from them and even though it was in it's package it had been damaged. There were scrapes on the casing and you can hear something broken inside. I plugged it in and it emmited a strange buzzing noise.
Today the 256MB SO-DIMM for my laptop came and I discovered to my dismay that it was twice the size of a standard SO-DIMM and would not fit! Since I needed it ASAP, I had to run out to Best Buy and buy a 128MB SO-DIMM. Also the Hitachi 8X DVD-ROM that I ordered for my uncle was incorrectly advertised. It is supposed to read CDs at 40X but according to my tests it only reads CDs at 32X.
I must say that I am very disappointed with MWave today. I am going to send them an Email very soon. Unless they straighten out the problems I think I will take my business elsewhere! I will let everyone know how it goes. BTW, I am not trying to make MWave look bad. I still like them but I am really mad right now.