rant: electonics expo

[herm0016]

weak rant: about 4 weeks ago i ordered a sansa e280 from electronics expo out of NJ off of amazon. I have ordered stuff from them before and not had any problems. I got the player and it seems to have software issues, only boots about 1 in 10 times, otherwise the screen is white, and it will not keep files when sinking to the computer. i have called them 5 times, each time being nice, they tell me that they will e-mail me a ups return label to tape on the box and exchange the product. each time i never get the label. Its hard for me to get pissed cuz i know each CS rep is not the root cause, but i'm getting pissed now... GRRRR!!!

i should not have waited this long. any suggestions beyond spreading the word and yelling at the next cs rep?

btw.. i will never buy from them again and i hope some of you may reconsider it if you are.

 

[Soundmanred]

Make sure the emails (with the label) aren't going into your junk mail automatically. I had that happen once, they said they send three labels three different times. I didn't get them and was getting upset. They were ending up in my junk mail, and all three of them were there!

 

[herm0016]

have not seen them in there, have been watching it closely too. its gmail.