*RANT* Ebay IS SUCK! *RANT*

[PsychoAndy]

Ok, its rant time. I pay $23 to list one of my dells. I wake up, somebody used the buy it now. I call the buyer. Its a mailboxes etc...

Now I'm out cash on the listing and some jerkoff gets his kicks from me having to pay $23 for nothing.

Which leads me to the great scroll:

Whats wrong with it:

Sellers can only get names and phone numbers. No adresses. No logged IP's. Nothing.

Said phone number and adress is subject to VOLUNTARY ID verification.

Anybody with a registered e-mail can bid, especially AOHELL users.

They have an entire division devoted to make sure sellers dont rip off buyers, but not the opposite.

They have verified credit card info on file but dont want to give it to you.

You have your attorney send them certified letters asking them to release FULL contact info they obtained. They tell you to get a court order.

If you want to sell anything extremely valuable or in quantity they make you go thru ID verification.

If you want to buy anything extremely valuable or in quantity they tell you to go right ahead.

You cant screen bidders.

Customer service? Whats that?

Refundable listing fees. I'll only be able to get back a whopping: $0.00. Why? Because I "sold" the item.

ok, if anyone else has any suggestions, go right ahead. I think i'll do a report on this for class someday.

EDIT: just remembered the AT "is suck" thing

EDIT #2 for the unenlightened:

Minimum bid: $1,800.00
Reserve price: N/A
Quantity: 1
End date: Monday, Apr 15, 2002 at 23:05:54 PDT
Fees:
Insertion Fee: $3.30
Featured Category: $19.95
Buy It Now: $0.05
Total Fees: $23.30

Apr-08-02 14:21:44 PDT Final Auction Value fee 2015783121 - -$44.63 -$215.33
Final price $2,100.00.

They ONLY credit me back the $44.63 in 2 weeks after the NPB process and FVF credit report.

 

[MWink]

I'm pretty sure there are some mistakes in your list. I suggest you go read Ebay's policy.

 

[slag]

i agree with poster #2. reread ebay's policy. You will not be out any money since you never really sold the item or sold to a deadbeat bidder.

 

[Russ]

<< Refundable listing fees. I'll only be able to get back a whopping: $0.00. Why? Because I "sold" the item. >>



If you file a NPB report, they refund the fees.

Russ, NCNE

 

[Yo Ma Ma]

After you file the NPB, don't you then recover your sales fee and have the ability to relist w/o paying another listing fee?

Regardless though, I agree that the non-paying bidders get away with too much on eBay, the penalty should be more forceful for these time-and-money wasters.

 

[PsychoAndy]

They credit the FVF, not the $23 I paid for featured listing.

 

[AgentZap]

Ya I had some idiot click buy it now on one of my auctions and had to go through the ordeal to get a refund from ebay. You do eventually get your money back, but the process takes almost a month. Additionally, you lost the time it took on the auction listing and you can't relist it right away.
Non paying bidder process is way too long.

 

[PsychoAndy]

bump cause i'm still pissed

 

[Fritoz]

<< They credit the FVF, not the $23 I paid for featured listing >>


If you relist the item, and it sells, they'll credit it back.

 

[PsychoAndy]

guys, they only refund listing fees when you dont get any bids or the reserve is not met.

I asked ebay about getting a credit and one of their safeharbor monkeys told me in so many words that once you get a winning bidder, kiss your listing fees goodbye.

besides, even if i didnt have a winning bidder do you know how much they give you towards the relist? $3. so i'm still out the $20.

the circle of crap is complete

 

[ThisIsMatt]

Your entire post reaks of ebay ignorance.

<< Anybody with a registered e-mail can bid, especially AOHELL users. >>

Bite me.

<< They have verified credit card info on file but dont want to give it to you. >>

I'm sure Dell would gladly hand out your CC info to me if I told them you ripped me off.

<< Sellers can only get names and phone numbers. No adresses. No logged IP's. Nothing. >>

That's funny, it gives me their City & state...should be plenty to look them up.

<< If you want to sell anything extremely valuable or in quantity they make you go thru ID verification. >>

I just sold something for $898, I guess that's pocket change.

<< You cant screen bidders. >>

Yes you can.

<< Refundable listing fees. I'll only be able to get back a whopping: $0.00. Why? Because I "sold" the item. >>

Wrong.

Haha, I wouldn't be surprised if it was someone from AT who was jealous of you....lol, that would be hilarious!

 

[Yo Ma Ma]

How long ago did your buy it now occur? It seems odd but sometimes they still come through a couple of days later, though you'd think they'd pay right away with a BIN transaction.

 

[DaiShan]

now you see why I hate ebay so? since they banned me without allowing for rebuttle..screw them, I'm happy here.

 

[PsychoAndy]

Matt, someone once bid on my auction with a hotmail addy. That means they put a CC on file, name and adress with ebay. They wouldnt give it to me.

City and State? Good luck. Consider yourself lucky if theyre honest enough to put in the right state. Most of the time that info is faked.

You can screen bidders? As in find some line of code in ebays server that prohibits newbies with 0 feedback from bidding on your auction? Where?

Listing fees taken verbatim from the site:

You can relist your item one more time. If your item sells the second time around, you'll get a refund of the insertion fee for the second listing. Please make sure the following conditions apply:

That states insertion fee specifically. Thats $3.30. Not $23.30

EDIT: "I'm sure Dell would gladly hand out your CC info to me if I told them you ripped me off" huh? i wouldnt think dell would even acknowledge i'm a customer.

 

[PsychoAndy]

Yo Yo Mama, I'm not citing anything in particular. The situation has been changed to protect the guilty. I've just dealt with way too much non paying bidder crap that nobody should have to deal with. In a related story, I sold 6 video cards in 3 dutch auctions. 2 have paid. That was a month and a half ago.

I'm averaging 40% for a NPB ratio as a whole

 

[ThisIsMatt]

<< Matt, someone once bid on my auction with a hotmail addy. That means they put a CC on file, name and adress with ebay. They wouldnt give it to me.

City and State? Good luck. Consider yourself lucky if theyre honest enough to put in the right state. Most of the time that info is faked.

You can screen bidders? As in find some line of code in ebays server that prohibits newbies with 0 feedback from bidding on your auction? Where?

Listing fees taken verbatim from the site:

You can relist your item one more time. If your item sells the second time around, you'll get a refund of the insertion fee for the second listing. Please make sure the following conditions apply:

That states insertion fee specifically. Thats $3.30. Not $23.30

EDIT: "I'm sure Dell would gladly hand out your CC info to me if I told them you ripped me off" huh? i wouldnt think dell would even acknowledge i'm a customer. >>

You can ban people on a person by person basis.

 

[crypticlogin]

<< You can screen bidders? As in find some line of code in ebays server that prohibits newbies with 0 feedback from bidding on your auction? Where? >>


No, but you as the seller have the power to make the auction private, block certain users from bidding on your things, *not* use the buy it now feature, cancel bids based on your criteria e.g. 0 feedback (you should mention this in your description), and what not. Obviously you wanted it to sell immediately with the featured auction listing and at your price (starting bid 1800, BIN at 2100) so you didn't use half the protection that you could've used.

Chalk up another lesson for selling on eBay?

 

[PsychoAndy]

matt, i have more people on my blocked bid list than i do on my aim buddy list

BTW techim, I had that on a 7 day auction and the BIN came down 3 hours after listing. Obviously I cant watch the auction 24/7 and cancel bids from newbies.
Been there done that. When you cancel their bids just because youre afraid of being burned and they dont answer their e-mail, you get flaming emails like this: (in refrence to cancelling his newbie bid)

> No, just you not playing by the rules.
> You know what you did was wrong, I will never bid on anything you put up
> again, if you where not going to sell them, you should have not put them
up.
> Just like your negative feedback said:
> HORRIBLE SELLER
>

 

[crypticlogin]

<< BTW techim, I had that on a 7 day auction and the BIN came down 3 hours after listing. Obviously I cant watch the auction 24/7 and cancel bids from newbies. >>


I understand that, but you know what BIN does and is and how little power you have on who gets at it first. That's all I'm saying.. BIN is great if the right buyer comes along and a nightmare otherwise.



<< Been there done that. When you cancel their bids just because youre afraid of being burned and they dont answer their e-mail, you get flaming emails like this: >>


You didn't get burned though... right? You're playing the odds that more than it should be, 0 feeback bidders may be trouble.

 

[XFreebie]

there are alot of morons on ebay, some pay too much, some dont pay. kick ppl with zero feedback usually solves most problems but if u have buy it now, then there's no stopping em

 

[vegetation]

<< there are alot of morons on ebay, some pay too much, some dont pay. kick ppl with zero feedback usually solves most problems but if u have buy it now, then there's no stopping em >>



This is terrible advice. There are many legitimate zero feedback users. You are losing out on a lot of money by not allowing them to participate in your auction. Deadbeats are just a way of life for ebay. Compensate by inflating your shipping fees to create a deadbeat relisting fund for yourself.

 

[IGBT]

Never trusted the bums.

 

[Freejack2]

I have a couple of blocked buyers on my list too. Buy it now can be a big problem. Unfortunately there are too many losers with too much time on their hands, so they have to make trouble for everyone else. It's deliberate deadbeat bidders like that, that drive me crazy. Problem with the internet is they are difficult to trace. Add in Ebay's unwillingness to help without a court order (way the hell more than $23) and these deadbeats can get away with anything. With the way a number of isps are set up, a person could make infinite ebay accounts just by changing e-mail accounts.
They could go through and bid and win on a few thousand auctions, not pay, and the worse that happens to them is their ebay account gets frozen. Big whoop, they change their e-mail and they have a brand new ebay account. If ebay bothered to prosecute some of these pr!cks then maybe it would happen less.

 

[b0mbrman]

<< If you want to buy anything extremely valuable or in quantity they tell you to go right ahead. >>


Not true..the limit is $14,999.99...after that, you have to be verified

 

[SirDante]

Put up a GBC w/ game for 19.99 w/ BIN of 39.99 (free shipping). Auction ended with BIN within a few hours. Bidder beamed $ in about 30 minutes, I shipped the next day. Positive feedback both ways. This is how it should work but it sucks when it doesn't.