I've been with Bank of America for a couple months now and I can say with honesty and experience that I hate them more then I have ever hated any company I have ever done business with.
First...they replace my old debit card (gold colored) and credit card (blue clolred) with identicaly colored cards. The only major difference is that one says debit in the corner. Isn't there one person with half a brain in the entire company that could say "hey, maybe we should make them look just a little different so you don't have to study the flippin card every time you use it?"
Second, their online system must have been designed by a retarded monkey on crack, because it takes three tries to log in and required a call just to set up.
Third, and worst, I can't even get my BANK OF AMERICA CREDIT CARD linked to my BANK OF AMERICA BANK ACCOUNT because of the previously mentioned online banking system. Best of all, while all of this nonsense has been taking place, they have not sent me statements, in the mail or online, and as a result I "missed a payment" even though I had no way to pay the damn thing. So now I've been on hold for half an hour with no end in sight to set that up after making a call this morning to find out why my card was rejected when I went to use it yesterday. All this after they took the whole system down for four days to make the change. IDIOTS.
EDIT: AHH...just got off the phone and they have to send me a MAILER through the POST OFFICE with a CONFIRMATION NUMBER that I need to call to VERIFY THAT I GIVE MY CONSENT TO CONNECT THE ACCOUNTS. MOTHERFVCKERS.
EDIT 2: A week later and still no mailer, so I decide to try and pay through the old Fleet site. Well, it's not there, it says I should try the Bank of America site. Fvck that, I decide to call, but no, they need my checking account number, which I don't keep on me at all times, because I can ususally just PAY MY STUPID BILL ONLINE. But the good news is they have AGAIN MARKED ME AS PAST DUE ON A PAYMENT I HAVEN'T BEEN ABLE TO MAKE BECAUSE OF THEM.
cliff's
First...they replace my old debit card (gold colored) and credit card (blue clolred) with identicaly colored cards. The only major difference is that one says debit in the corner. Isn't there one person with half a brain in the entire company that could say "hey, maybe we should make them look just a little different so you don't have to study the flippin card every time you use it?"
Second, their online system must have been designed by a retarded monkey on crack, because it takes three tries to log in and required a call just to set up.
Third, and worst, I can't even get my BANK OF AMERICA CREDIT CARD linked to my BANK OF AMERICA BANK ACCOUNT because of the previously mentioned online banking system. Best of all, while all of this nonsense has been taking place, they have not sent me statements, in the mail or online, and as a result I "missed a payment" even though I had no way to pay the damn thing. So now I've been on hold for half an hour with no end in sight to set that up after making a call this morning to find out why my card was rejected when I went to use it yesterday. All this after they took the whole system down for four days to make the change. IDIOTS.
EDIT: AHH...just got off the phone and they have to send me a MAILER through the POST OFFICE with a CONFIRMATION NUMBER that I need to call to VERIFY THAT I GIVE MY CONSENT TO CONNECT THE ACCOUNTS. MOTHERFVCKERS.
EDIT 2: A week later and still no mailer, so I decide to try and pay through the old Fleet site. Well, it's not there, it says I should try the Bank of America site. Fvck that, I decide to call, but no, they need my checking account number, which I don't keep on me at all times, because I can ususally just PAY MY STUPID BILL ONLINE. But the good news is they have AGAIN MARKED ME AS PAST DUE ON A PAYMENT I HAVEN'T BEEN ABLE TO MAKE BECAUSE OF THEM.
cliff's
Facebook
Twitter