NiKeFiDO
Diamond Member
This is what has happened the last 3 weeks to me:
3/27/05 - Order Mot v551 and 2 yr service agreement
3/28/05 - Email received, problem with order
3/28/05 - Call made, informed CC not accepted(debit card- over daily spending limit). Gave new CC (Bank America). Added 3/29/05 12:00AM to Bank of America by Cingular.
3/29/05 - Call made, informed mistake made, will be fixed, nonspecific, told order will be processed. Payment was known to be made.
3/30/05 - Paid $158.99 to Bank of America online
4/01/05 - Call made, informed rate plan "not available", told order will be processed and to choose a rate plan upon receiving phone. Payment was known to be made. Also, online says I owe $122.33 that Cingular person previously spoken with could not explain but said might be charges for the new rate plan (that I apparently never got because it was "unavailable.")
4/04/05 - Call made, more bullshit, I forget exactly.
4/11/05 - Call made, informed order on hold because credit card problem (came back as denied because of original card used or something like that). Told had no record of payment.Must get verification # from CC Company and confirm with them that Cingular was paid and amount not simply posted on credit card.
4/11/05 - Call made to Bank American, told can't get verification number because transaction has gone through and Cingular was paid.
4/11/05 - Call made to Cingular, told need a verification number or need to fax them proof of payment. It says online on my bill that I paid the $158.99 for the phone with a credit card with its own confirmation number.
4/11/05 - Call made to Bank of America, told cant give verification number, need to fax Cingular proof or have Cingular call Bank of America.
4/11/05 - Call made to Cingular, told should fax them proof, and that Bank of America should get a verification number. Thanks a lot dipshit.
I got the fax info in my last call to Cingular.
4/11/05 - email received saying my Cingular order has been cancelled.
I still have a charge of 122.33 on my bill on Cingular.com
Cingular.com still says I paid them 158.99 with the confirmation number.
$158.99 is gone from my checking account, has been sent to Bank of America on aforementioned date.
Im so pissed its unbelievable.....I would like to express it but the swear filters will not like me.
3/27/05 - Order Mot v551 and 2 yr service agreement
3/28/05 - Email received, problem with order
3/28/05 - Call made, informed CC not accepted(debit card- over daily spending limit). Gave new CC (Bank America). Added 3/29/05 12:00AM to Bank of America by Cingular.
3/29/05 - Call made, informed mistake made, will be fixed, nonspecific, told order will be processed. Payment was known to be made.
3/30/05 - Paid $158.99 to Bank of America online
4/01/05 - Call made, informed rate plan "not available", told order will be processed and to choose a rate plan upon receiving phone. Payment was known to be made. Also, online says I owe $122.33 that Cingular person previously spoken with could not explain but said might be charges for the new rate plan (that I apparently never got because it was "unavailable.")
4/04/05 - Call made, more bullshit, I forget exactly.
4/11/05 - Call made, informed order on hold because credit card problem (came back as denied because of original card used or something like that). Told had no record of payment.Must get verification # from CC Company and confirm with them that Cingular was paid and amount not simply posted on credit card.
4/11/05 - Call made to Bank American, told can't get verification number because transaction has gone through and Cingular was paid.
4/11/05 - Call made to Cingular, told need a verification number or need to fax them proof of payment. It says online on my bill that I paid the $158.99 for the phone with a credit card with its own confirmation number.
4/11/05 - Call made to Bank of America, told cant give verification number, need to fax Cingular proof or have Cingular call Bank of America.
4/11/05 - Call made to Cingular, told should fax them proof, and that Bank of America should get a verification number. Thanks a lot dipshit.
I got the fax info in my last call to Cingular.
4/11/05 - email received saying my Cingular order has been cancelled.
I still have a charge of 122.33 on my bill on Cingular.com
Cingular.com still says I paid them 158.99 with the confirmation number.
$158.99 is gone from my checking account, has been sent to Bank of America on aforementioned date.
Im so pissed its unbelievable.....I would like to express it but the swear filters will not like me.
