- Sep 1, 2002
- 14,545
- 236
- 106
I have an Arris modem provided by the internet provider. It is connection to a TP-Link Archer Wireless router. I work from home, so one wired port is pretty much on VPN all day. About once a week (sometimes more, sometimes less) the Internet connect will drop for between 1 and 2 minutes. When I say the Internet connection drops, I mean the connection Internet connection light on the router turns red, and nothing in the house can connect to the internet. When I look at the modem, all three lights are on (normal). When I call the ISP, their automated system runs some sort of check and reports all is good on their end. The network itself is just fine, as I continue to be able to access files on other PCs in the house. I have replaced the cable that runs from the modem to the router, but that doesn't seem to make a difference.
Any idea what might be causing this?
Any idea what might be causing this?