Random BSODs on Windows 10 Pro

SkySpartan

Member
Dec 15, 2015
64
0
66
www.fiverr.com
Hello, I’m having some BSODs on Windows 10 Professional and most of the time they are different. I have all my software updated, drivers, and BIOS. I have most of the software that came with my motherboard installed, like Asus AiSuite 3, Turbo Lan, etc. My system is this:
Motherboard Asus Z170-A
Nvidia GeForce GTX 560
AMD 8GB RAM 2133Mhz DDR4
I have collected Windows Minidumps, and WhoCrashed logs. I did a run of Driver Verifier and Windows crashed with another BSOD again.

Here they are:
Windows Minidumps: http://1drv.ms/1UdWvQI
WhoCrasheD Logs: http://1drv.ms/1UdWAUt

Also, like 98% of the time the crashes occur when doing things on the Windows desktop, like using Google Chrome and doing file operations for example, not during games. It happened in L4D2, Dota 2, and Battlefield 3, only one time each.
Thanks for the help!.
 

Elixer

Lifer
May 7, 2002
10,371
762
126
You need to narrow down the cause.
First, run memtest86+ overnight. It should report back 0 errors.
Once that is verified, then, next, stress the CPU with OCCT (easier) or prime95 (run as many threads as you have CPUs). Again, should report back 0 errors.
See if you can knock off those things first, to make sure the system is stable.

BTW, this don't seem to belong in the OS section of the forums...
 

SkySpartan

Member
Dec 15, 2015
64
0
66
www.fiverr.com
You need to narrow down the cause.
First, run memtest86+ overnight. It should report back 0 errors.
Once that is verified, then, next, stress the CPU with OCCT (easier) or prime95 (run as many threads as you have CPUs). Again, should report back 0 errors.
See if you can knock off those things first, to make sure the system is stable.

BTW, this don't seem to belong in the OS section of the forums...

How much time, like 6 hours?, because I plan on doing it during the day if I have the time.
I thought this was the correct sub forum because the WhoCrashed logs said all the time that this is probably a software error, and is related to the OS because of the BSOD.
If Im not correct, please if it is possible for the admin to move to the correct subforum, not delete it, please ():)
 

escrow4

Diamond Member
Feb 4, 2013
3,339
122
106
Uninstall Avast completely along with all other antimalware tools. Go back to the built in MSE, then update the GPU + DirectX, then run MemTest for a few hours - both sticks, then single sticks. A few passes should do it. Looks like memory.
 

SkySpartan

Member
Dec 15, 2015
64
0
66
www.fiverr.com
Uninstall Avast completely along with all other antimalware tools. Go back to the built in MSE, then update the GPU + DirectX, then run MemTest for a few hours - both sticks, then single sticks. A few passes should do it. Looks like memory.

I just have one ram stick of 8GB. Memtest runs before windows only if Im correct?. I was going to do it some days before, but I thought the problems were gone. Will do first the memtest run, and report back. Hope it is only a software issue, not hardware. I dont want to wait one month for RMA :(
 

ShintaiDK

Lifer
Apr 22, 2012
20,378
146
106
You dont write what CPU you use. But disable any auto overclocking the motherboard got.
 

Puffnstuff

Lifer
Mar 9, 2005
16,218
4,905
136
Boot your system off the memtest disc and let it run at least one pass preferably two to expose any problems with your memory. If it passes then I'd run a stress test on the system with a digital multimeter attached to see if your voltage is sagging as a power supply loses output with heat.

You also failed to state whether it is a clean install of windows or an upgrade in place install. If it's the upgrade you might consider performing a clean installation to clear out any errant registry entries. I was having weird issues with my laptop upgrade in place and clean installed everything after the 1511 update became available. Just continue to systematically approach the issue until you find the resolution.
 

SkySpartan

Member
Dec 15, 2015
64
0
66
www.fiverr.com
Boot your system off the memtest disc and let it run at least one pass preferably two to expose any problems with your memory. If it passes then I'd run a stress test on the system with a digital multimeter attached to see if your voltage is sagging as a power supply loses output with heat.

You also failed to state whether it is a clean install of windows or an upgrade in place install. If it's the upgrade you might consider performing a clean installation to clear out any errant registry entries. I was having weird issues with my laptop upgrade in place and clean installed everything after the 1511 update became available. Just continue to systematically approach the issue until you find the resolution.

I left the pc running the memtest test. I will post back when it finishes.
Also, it is an upgrade from a clean windows 8.1 install. My license does not permit a direct install of Windows 10.
I ran into problems when trying to install in first place windows 8.1. The installation halted when on the copying windows files stage. I tried a number of ways, and finally got it to install copying the windows install files on the hard disk partition and then with cmd configuring the system to boot from that partition.
 

Elixer

Lifer
May 7, 2002
10,371
762
126
Well, I usually use memtest86+, not memtest86, that said, it shows:
Test 10 [Bit fade test, 2 patterns, 1 CPU] 0/4 (0%) 7
Test 13 [Hammer test] 3/4 (75%) 2
Last 10 Errors
So, you got 1 or more bad sticks of RAM. You might be able to fix it by giving it a bit more voltage or alter timings, but, if you don't want to mess with that, then if they came in a pack of 2, RMA them both.
You can also just buy new RAM, it is really cheap right now.

Oh, and I tend to run it overnight, and sometimes more. I don't think anything less than 8 hours is that good, but, in your case, you got errors pretty quickly.
 
Last edited:

SkySpartan

Member
Dec 15, 2015
64
0
66
www.fiverr.com
Well, I usually use memtest86+, not memtest86, that said, it shows:

So, you got 1 or more bad sticks of RAM. You might be able to fix it by giving it a bit more voltage or alter timings, but, if you don't want to mess with that, then if they came in a pack of 2, RMA them both.
You can also just buy new RAM, it is really cheap right now.

Oh, and I tend to run it overnight, and sometimes more. I don't think anything less than 8 hours is that good, but, in your case, you got errors pretty quickly.
Well, I only got one 8gb module. I think this AMD rams are not good quality :(
I thought asus aisuite was the problem, because my system was more stable when not running it. I tried two days without it, and the bsods came again. During games also, especially in Dota 2 :/
Now I'm sure the ram is the problem. Anyone got anything to say about AMD sticks?. First time using them, I bought them because they were like 5 to 10 dollars cheaper than a Kingston. I always used that brand, and because of the price I went for AMD.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,587
10,225
126
Now I'm sure the ram is the problem. Anyone got anything to say about AMD sticks?. First time using them, I bought them because they were like 5 to 10 dollars cheaper than a Kingston. I always used that brand, and because of the price I went for AMD.

I bought a 4GB Kingston DDR4-2133 stick for my Asus H110 / G4400 rig, it seems bad too. (Get BSOD in Intel GFX driver, when that stick of RAM is in the system.)
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Bad RAM happens. Any brand. But almost all RAM comes with a lifetime warranty. If you can swing it, buy another stick the same size and timing as yours. Send your AMD sticks in for RMA, and and when it comes back you will have a system that it a little snappier than it was before.
 

SkySpartan

Member
Dec 15, 2015
64
0
66
www.fiverr.com
Bad RAM happens. Any brand. But almost all RAM comes with a lifetime warranty. If you can swing it, buy another stick the same size and timing as yours. Send your AMD sticks in for RMA, and and when it comes back you will have a system that it a little snappier than it was before.
Isn't risky to buy another one from the same brand and same model?. Also, in TigerDirect there isn't anymore the ram :( I will see if I can afford the downtime of my pc and send the sticks for rma, or I buy another stick first.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Same specs (timing, voltage, etc) and you will be fine. Don't worry too much about the board's support list. If the machine boots at all, compatibility is not your problem.

Also, if I can make a suggestion, do not continue buying from Tiger Direct. Looks like they are on their way out, and as of a couple days ago they were not accepting returns through the web site. Amazon usually has better prices anyway.
 
Last edited:

Puffnstuff

Lifer
Mar 9, 2005
16,218
4,905
136
Somehow I'm not surprised that TD would be going under. Considering how they shuttered their brick and mortar stores early last year after it was revealed that their leadership was accepting bribes in the parking lots of their south FL stores it's a wonder that they've lasted this long.
 

SkySpartan

Member
Dec 15, 2015
64
0
66
www.fiverr.com
Same specs (timing, voltage, etc) and you will be fine. Don't worry too much about the board's support list. If the machine boots at all, compatibility is not your problem.

Also, if I can make a suggestion, do not continue buying from Tiger Direct. Looks like they are on their way out, and as of a couple days ago they were not accepting returns through the web site. Amazon usually has better prices anyway.
Well, it is the last time I'll do it. When I bought this ram, it wasn't available anywhere, only on TigerDirect. Now I found it in amazon. One question, if I want to fill the other two slots with more sticks (if I buy now another ram identical to the one I have, so I got only two slots left), it needs to be same model and brand again?, as the first two ones?.
 

Elixer

Lifer
May 7, 2002
10,371
762
126
Well, it is the last time I'll do it. When I bought this ram, it wasn't available anywhere, only on TigerDirect. Now I found it in amazon. One question, if I want to fill the other two slots with more sticks (if I buy now another ram identical to the one I have, so I got only two slots left), it needs to be same model and brand again?, as the first two ones?.

Maybe.
It all depends on how aggressive the timings are, how the MB handles it, and...
It is better to stick with the exact same timings of the DIMMs, or they will usually run at the slowest DIMM in your system.

This is where the QVL list plays a roll if you populate all DIMM slots.
They tell you what they tested.
If you don't use the ones they tell you, there is a chance it won't work correctly.

If I were you, I would just buy 2 DIMMs of the largest & fastest you can afford, and use the other sticks AFTER the RMA on another machine, or sell them.
 

JEDIYoda

Lifer
Jul 13, 2005
33,986
3,321
126
Hello, I’m having some BSODs on Windows 10 Professional and most of the time they are different. I have all my software updated, drivers, and BIOS. I have most of the software that came with my motherboard installed, like Asus AiSuite 3, Turbo Lan, etc. My system is this:
Motherboard Asus Z170-A
Nvidia GeForce GTX 560
AMD 8GB RAM 2133Mhz DDR4
I have collected Windows Minidumps, and WhoCrashed logs. I did a run of Driver Verifier and Windows crashed with another BSOD again.

Here they are:
Windows Minidumps: http://1drv.ms/1UdWvQI
WhoCrasheD Logs: http://1drv.ms/1UdWAUt

Also, like 98% of the time the crashes occur when doing things on the Windows desktop, like using Google Chrome and doing file operations for example, not during games. It happened in L4D2, Dota 2, and Battlefield 3, only one time each.
Thanks for the help!.
so it I not a windows 10 issue.....