Random BSOD

[theory816]

Hey guys im getting random bsods. I seriously dont know what the problem is. The bluescreen says the problem is Driver_not_equal_or less. and this is what windows says the problem is
C:\Windows\Minidump\101912-20716-01.dmp
C:\Users\Tuan Ha\AppData\Local\Temp\WER-42416-0.sysdata.xml
I did a windows update and thought it would fix the driver problem but it didnt. I updated all my drivers but it still bsod. Been having bsod problems ever like 2 weeks after i built my pc and its been like 3 months now.

 

[Bubbaleone]

"101912-20716-01.dmp" is the memory dump file, not the problem, and C:\Windows\Minidump\ is it's location. The dump file can be analyzed with WinDbg to find out what module is causing the BSOD. "WER-42416-0.sysdata.xml" is a report that can be opened in IE.

 

[denis280]

you could download Who Crashed.and it will tell you what is the cause.

 

[theory816]

this is the report i got from whocrashed.

crash dump file: C:\Windows\Minidump\101912-20716-01.dmp
This was probably caused by the following module: etronxhci.sys (0xFFFFF88010D13FAA)
Bugcheck code: 0xD1 (0xFFFFFA7FFFFFFFD8, 0x2, 0x0, 0xFFFFF88010D13FAA)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\etronxhci.sys
product: Etron xHCI Driver.
company: Etron Technology Inc
description: Etron eXtensible Host Controller Driver.
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: etronxhci.sys (Etron eXtensible Host Controller Driver., Etron Technology Inc).
Google query: Etron Technology Inc DRIVER_IRQL_NOT_LESS_OR_EQUAL

On Mon 10/22/2012 4:02:16 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\102112-18080-01.dmp
This was probably caused by the following module: usbport.sys (0xFFFFF88010C865E1)
Bugcheck code: 0xD1 (0x30, 0x2, 0x0, 0xFFFFF88010C865E1)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

 

[Bubbaleone]

etronxhci.sys (Etron eXtensible Host Controller Driver., Etron Technology Inc) is a USB driver and I'm guessing that it's an Asrock supplied USB 3.0 driver. I'd suggest going to their website and looking for an updated Etron USB host controller driver.

It also appears that etronxhci.sys is the reason for the usbport.sys driver to crash with the same DRIVER_IRQL_NOT_LESS_OR_EQUAL error. As usbport.sys is a Microsoft system driver, it's very unlikely that it's the problem.


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