Radeon 9700pro Overheating?

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MattStone

Golden Member
Jan 3, 2000
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I yanked out my 9700pro last night and put it in my mom's computer. I was just playing some CS:Source on it, and noticed a lot of artifacting. Sure enough after about 10 minutes of play, the comp locked up. I downloaded ATI Tool to see if underclocking would do anything, and I took the core speed from 325 (stock) down to 300 and I'm still getting an a$$load of artifacting on the 3d view.

Not really sure what the problem is here.

The specs are:
AthlonXP 1900+ (with retail HSF)
ESC K7S5A
2x512 Crucial PC133 SDRAM

Any thoughts?
 
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Cawchy87

Diamond Member
Mar 8, 2004
5,104
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Is the hsf hot to the touch? that would be the easiest way to detect if that is causing the artifacting. Since it happend after 10 minutes it does seem to be heat related however. A case fan blowing directly on the card would do wonders for it.
 
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MattStone

Golden Member
Jan 3, 2000
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Well, you know what...right after I posted I opened up the case to check that and THE FAN ISN'T EVEN WORKING! Am I SOL?
 
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thelanx

Diamond Member
Jul 3, 2000
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Check if there is anything obstructing the fan. Also check if it's plugged in all the way. I assume you did plug in the floppy power connector. As a further detail, check if your psu is putting out stable rails at specifications.
 
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Cawchy87

Diamond Member
Mar 8, 2004
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There is your problem. Deffinintally overheating. Your mom's case may not have as good airflow and that would have caused the artifacting to act up. You will either need to send the card back to ATI to get it fixed (if under warrentee) or buy an after market cooler for it. The vga scilencer is the easiest to install but i would say a socket a hsf would be the best for your money and the best cooling.

http://www.rojakpot.com/default.aspx?location=3&var1=72&var2=0
 
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Cawchy87

Diamond Member
Mar 8, 2004
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Originally posted by: thelanx
Check if there is anything obstructing the fan. Also check if it's plugged in all the way. I assume you did plug in the floppy power connector. As a further detail, check if your psu is putting out stable rails at specifications.
Click to expand...

your computer doesn't boot if you don't have the power connector in all the way. Deffininally check the fan plug as that could save you A LOT of trouble.
 
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MattStone

Golden Member
Jan 3, 2000
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I unplugged and replugged the fan connector, but it still doesn't spin.

Yes, the board is connected to the PS. I when I put it in last night, I forgot that, and at POST the damn thing was beeping like it was the 4th of July :)

I put in an old GF2ti, so no biggie. How much is a VGA Silencer, and how hard is it to install?
 
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thelanx

Diamond Member
Jul 3, 2000
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It's pretty big, as it takes up a whole pci slot. It's not too heavy due to the aluminum heatsink, and it's pretty easy to install. Just don't screw it too tight, it has rubber washers to prevent overtightening but I'd still be careful. You've checked for obstructions to the fan? It sounds like you need a new fan, but you might want to consider RMA since you don't know if the card has been damaged by the heat or not. If you void your warranty by installing the VGA Silencer and find out the card was already damaged...that would not be good.
 
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MattStone

Golden Member
Jan 3, 2000
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Well, I bought it OEM over a year ago, so I'm not sure if it's still under warranty. It's a sapphire, btw.
 
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jiffylube1024

Diamond Member
Feb 17, 2002
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CraigRT

Lifer
Jun 16, 2000
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I am impressed the card actually RAN the game even with artifacts without a fan.

I'd say if you get a fan on there ASAP you will probably be fine.
 
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MattStone

Golden Member
Jan 3, 2000
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Okay, I'll order one.

One question first, though...how do you take the current fan off the board (or does it say in the VGA Silencer instructions)?
 
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Concillian

Diamond Member
May 26, 2004
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Yes, the instructions tell you.

Basically you squeeze the little nubs on the back of the circuit board with a pair of needle-nose pliers. Once they're popped back through the board, you just pull. It's stuck with some yellow thermal interface material, so it takes a little bit of coaxing.
 
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MattStone

Golden Member
Jan 3, 2000
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Looking at it, that's what I figured...but I didn't want to f*ck something up.

Thanks for the help!
 
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MattStone

Golden Member
Jan 3, 2000
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Okay, I emailed Sapphire, and they want me to pay roughly 20 for shipping for an RMA...so I think I'll just buy the new fan. It's cheaper, and I'm sure it'll be quicker.
 
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Marsumane

Golden Member
Mar 9, 2004
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Yes buying a new fan seems to be your best bet. I just hope u havent damaged the core. I had a fan fail on a 9700aiw and the core was damaged. Luckily it was brand new and for $12 i got a brand new card from ATI.
 
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MattStone

Golden Member
Jan 3, 2000
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If the core is damaged, would have have seen more problems than just artifacting on 3d renders?

Decisions, decisions. :)
 
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Marsumane

Golden Member
Mar 9, 2004
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Originally posted by: MattStone
If the core is damaged, would have have seen more problems than just artifacting on 3d renders?

Decisions, decisions. :)
Click to expand...

Depends. Sometimes yes, sometimes no. If it was minor, then id guess its still good. If it got quite severe, then id rma it.
 
zephyrprime

zephyrprime

Diamond Member
Feb 18, 2001
7,512
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I read that sapphire offers a complete warranty on it's OEM cards but I don't know how many years that is.
 
apoppin

apoppin

Lifer
Mar 9, 2000
34,890
1
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alienbabeltech.com
Originally posted by: MattStone
If the core is damaged, would have have seen more problems than just artifacting on 3d renders?

Decisions, decisions. :)
Click to expand...

it may be damaged already . . . a drop of 3-in1 oil under the label MAY get the fan moving . . . is it really dusty?

if it were me and my card was covered by warranty, i'd RMA it - even for $20 (total) . . . otherwise you may have a new HS/fan and a bad UNwaranteeable card (once you remove the fan, any warranty is gone).

;)
 
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OMG1Penguin

Senior member
Jul 25, 2004
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My roommate needs to clock his 9800 pro to 250ish (yes with a 2) just to stop the artifacting.
He has an hp computer that cost him about $400, with (I think) one 80mm fan on the back.

Another reason why self-built is teh winz.
 
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