R9 290 getting black screens after driver install

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MtSeldon

Senior member
Jan 13, 2014
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AFAIK , that switch on your card doesnt do anything at all. it is changes the mode between "quite" and "uber " on 290X cards.
 

Zstream

Diamond Member
Oct 24, 2005
3,395
277
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Which application can i use for that?

I use heaven benchmark, it may black screen or may without a problem for an hour.

Starting a video on youtube, or a playing local video file may cause a BSOD . But can't predict when it will happen. most of the time it works ok.

So wait. It takes time to bsod? That changes everything as that's typical to temp and or psu problems.
 

MtSeldon

Senior member
Jan 13, 2014
215
15
81
I checked the temperatures, they are always under the dangerous zone. Also Psu is fine. I used the computer without this R290. It worked flawless for 15days .

If some applications are running , it may BSOD in a few mins (hwmonitor, CoreTemp, maybe MSI Afterburner ).

If these applications are runnning in the background , i almost always get a Black Screen in games in 15-20mins(MSI Afterburner, Fraps ) .So far i didnt get any black screen without these running in the background.

Also , starting the Asus GPU Tweak application may cause a system freeze. Or sometimes display becomes weird, like its running 15hz.

These also maybe driver/bios issues. But most other users arent experiencing these. Also Auth Tech Service of Asus didnt find any problems. Tough i never trust these services, possible they are just incompetent.
 
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el etro

Golden Member
Jul 21, 2013
1,584
14
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hmm.

is there a way to check the current bios mode from windows?

Disk Manager can say it to you, or typing msinfo32 at the run menu.

EFI_BIOS.png


Windows in Portuguese, but in the partitions you can see one with EFI in name.



Typing msinfo32 in your CMD :

BIOS MODE UEFI
You will see UEFI mode is selected in your BIOS.

BIOS MODE Legacy
You will see Legacy mode is selected in your BIOS.

To deactivate UEFI mode, you will have to deselect UEFI mode and Deactivate secure boot on the CMOS settings boot menu. This will involve format the system again...





About the problems, see it: http://forum.beyond3d.com/showthread.php?p=1804529#post1804529

5. The GDDR5 memory timings are too strict. Changing from 2D to 3D clock states in either core or memory may cause black screen.[/QUOTE

Guys at beyond3D stating that changes in memory clocks many times end in the black screen.
 

el etro

Golden Member
Jul 21, 2013
1,584
14
81
On the MSI card, you choose between BIOS and hybrid BIOS which is UEFI + the legacy BIOS.

The Hybrid BIOS is compatible with both UEFI and Legacy modes, but you can use the Legacy if you are feeling unsafe.
 

MtSeldon

Senior member
Jan 13, 2014
215
15
81
How often these Black Screens occur generally??

If i don't run certain utilities , i don't see black screen at all. (I played 1.5h of far cry 3 yesterday, nothing, again running the heaven benchmark for an hour , nothing.)
Maybe it is still there, but it's so rare , i don't see.

BSOD 's are more annoying. But again, if i don't run certain system utilities, they are like once 1-3 days. So hard to reproduce.

I'm still not %100 sure that this is a hardware issue. I guess, It would be a lot more frequent if it was .
 

el etro

Golden Member
Jul 21, 2013
1,584
14
81
How often these Black Screens occur generally??

If i don't run certain utilities , i don't see black screen at all. (I played 1.5h of far cry 3 yesterday, nothing, again running the heaven benchmark for an hour , nothing.)
Maybe it is still there, but it's so rare , i don't see.

BSOD 's are more annoying. But again, if i don't run certain system utilities, they are like once 1-3 days. So hard to reproduce.

I'm still not %100 sure that this is a hardware issue. I guess, It would be a lot more frequent if it was .

You checked if your BIOS is UEFI or Legacy?
 

MtSeldon

Senior member
Jan 13, 2014
215
15
81
Just I tought the problem was fixed (black screens doesnt happen if certain utilities runnign in the background . ) , I had another blackscreen after 80mins of playing Far Cry 3, and none of these apps are running. Game sounds was continuing to play while the screen blacked.

This is a tricky problem. If it was a hardware failure , i guess it wouldn't let me play for 80mins. The problem would occur within minutes.Again if it was a power failure ,it wouldn't take this long. I scratching my head about this one.

A beta driver is out, is there a way to learn if a new bios is on the way?
 

el etro

Golden Member
Jul 21, 2013
1,584
14
81
Try Furmark... acticating and deactivating quickly(furmark stability at stock clocks is a must for every single card).
 

el etro

Golden Member
Jul 21, 2013
1,584
14
81
Just I tought the problem was fixed (black screens doesnt happen if certain utilities runnign in the background . ) , I had another blackscreen after 80mins of playing Far Cry 3, and none of these apps are running. Game sounds was continuing to play while the screen blacked.

This is a tricky problem. If it was a hardware failure , i guess it wouldn't let me play for 80mins. The problem would occur within minutes.Again if it was a power failure ,it wouldn't take this long. I scratching my head about this one.

A beta driver is out, is there a way to learn if a new bios is on the way?

Problem happens when clocks are changed(diverse power states of the card).
 

MtSeldon

Senior member
Jan 13, 2014
215
15
81
Try Furmark... acticating and deactivating quickly(furmark stability at stock clocks is a must for every single card).
I tried MSI Kombustor, very similar to Furmak. It ran it like 30-40mins. And no problem. No artifacts, no heating. Also service report says ,they ran GPU caps Viewer ,again a similar application, and they didnt see any problem :confused:

Problem happens when clocks are changed(diverse power states of the card).
so , does this mean ,it can be fixed with a new bios update?
 

sub-80

Senior member
Jan 11, 2014
259
4
81
Reinstall driver (if you get black screen while installing driver leave it and the black screen will go away)

If you overclocked start frombthe beginning and use occt and evga oc scanner x. Make sure to have the error check (artifact scanner) checked.

Am having a similar problem with my gtx 780. My driver would crash and recover in a second when I was stress testing the gpu. The screen would go completey black to the degree that I had to reset my pc is when I ridiculously overclocked my gpu.

Hope this helps.