Qwest/MSN DSL sneaky practices!

[ajskydiver]

I've had their DSL for about 7 months now...it's worked flawlessly (can't complain there) and delivered consistant speeds.

I'm paying for 640 kbps down/256 kbps up - and they're were always within 90-95% of that speed...I stopped checking after about about the 2nd month.

In the last several months (about 3), I've noticed an almost imperceptible loss of speed - down only.

Sure enough, I checked the modem's web page (they configure everything remotely) using my issued IP address...they capped me @ 416 kbps without my knowledge and I'm still paying for 640 kbps!

I'm NOT happy

~AJ

Look at this cut and paste directly from the web page:

System
Firmware Version: 5.5.11-VUE-MSN Firmware Date: Mon May 20 20:07:11 2002

DSL
Connection Status: Up
Line Mode: ANSI T1.413 PVC VPI/VCI: 0/32
Upstream Speed: 256 kbps Downstream Speed: 416 kbps

PPP
Connection Status: Up
NAT IP Address: 65.100.xxx.xxx Encapsulations: PPPoA
Sent Packets: 13240539 Received Packets: 14334484
Sent Bytes: 542041206 Received Bytes: 2449243916

LAN
IP Address: 192.168.1.1 Subnet Mask: 255.255.255.252
Ethernet Link: Up USB Link: Down
MAC Address: 0005D8023354

DHCP Table
Host IP Host Name Host MAC

192.168.1.2 none 0050DA64B355

 

[LAUST]

You also have the Arescom... did you notice with that last Formware update we can't do $h!t with out connections :|

I used to be able to host games like AOE2 and I had a FTP site for sending small things from work... none of that works anymore :|

ATT is putting in a brand new system in my area, they started 3 weeks ago... then it's cable time for me.

Edit, also how do you like that subnet we get?? 1 F'N PC!?!?

they should call it MSN Droneband, all we are allowed to do is get our E-mail and surf the web... can't wait for the next firmware update so they can take something else away

 

[ajskydiver]

Nice...I just ordered ATT Broadband today (got the flyer in my box today!)...I'll let you know how it goes.


Oh, I know! The Arescom is horrible! I would've bought my own except they're too much money...but I will be buying my own Cable Modem/Router (suggestions anyone?)!
~AJ