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quite an unexpected reply...

T

takeru

Golden Member
background info: i bought 3 vacuum belts from a yahoo store. 4 days pass without any word of shipment or order status so i emailed asking for order status info. keep in mind i am asian.

email from me:
on XXXXXXXXX i made an order on your web page. it is now the night of the XXst and i have yet to hear anything about my order from you. attached is a copy of my receipt.
order number: XXXXXXX

reply from them:
WELL XXXXX DONT GET YOU PANTIES IN A BUNCH STOP PMSING ITS ON ITS WAY MY ADVICE MR XXXX GET SOME NEW CHOP STICKS CHILL OUT AND ENJOY I SENT YOU 4 FOR THE PRICE OF 3
<followed by a paste from ups showing shipping info>

email from me:
thanks for the information. i think your customers would actually appreciate notification that the order is actually SHIPPED. four days after ordering from an online store and not hearing one single word from them is unnerving to say the least. the least to be expected would have been notification of shipment and a tracking number. what good is using ups if the customer doesn't even know if their order shipped yet or not? again, thanks for the information, and i hope you will try to see how it is from your customers point of view in the future.

reply from them:
GEEEE ASS HOLE WITH THOUSAND OF SWEEPER SITES ONLINE PICK ANOTHER CARD NEXT TIME OH YA YOU NEED A DIFFRENT POINT OF VIEW GET YOU HEAD OUT YOUR ASS



now then, considering the level of intelligence this guy is showing, just what do you think i can really do anymore, if anything worthwhile at all even? 🙂
 
you can, at the very least, post the name of his store here so no one else has the misfortune of buying from that asshole.
 
I would cancel the order,print up the emails and send em along to the CS dept of your CC company.I'd also contact the attorney general of my state to lodge a complaint.
 
Originally posted by: takeru
background info: i bought 3 vacuum belts from a yahoo store. 4 days pass without any word of shipment or order status so i emailed asking for order status info. keep in mind i am asian.

email from me:
on XXXXXXXXX i made an order on your web page. it is now the night of the XXst and i have yet to hear anything about my order from you. attached is a copy of my receipt.
order number: XXXXXXX

reply from them:
WELL XXXXX DONT GET YOU PANTIES IN A BUNCH STOP PMSING ITS ON ITS WAY MY ADVICE MR XXXX GET SOME NEW CHOP STICKS CHILL OUT AND ENJOY I SENT YOU 4 FOR THE PRICE OF 3
<followed by a paste from ups showing shipping info>

email from me:
thanks for the information. i think your customers would actually appreciate notification that the order is actually SHIPPED. four days after ordering from an online store and not hearing one single word from them is unnerving to say the least. the least to be expected would have been notification of shipment and a tracking number. what good is using ups if the customer doesn't even know if their order shipped yet or not? again, thanks for the information, and i hope you will try to see how it is from your customers point of view in the future.

reply from them:
GEEEE ASS HOLE WITH THOUSAND OF SWEEPER SITES ONLINE PICK ANOTHER CARD NEXT TIME OH YA YOU NEED A DIFFRENT POINT OF VIEW GET YOU HEAD OUT YOUR ASS



now then, considering the level of intelligence this guy is showing, just what do you think i can really do anymore, if anything worthwhile at all even? 🙂
Click to expand...

LOL
Now that is an interesting approach to customer relations..

 
Originally posted by: Geekbabe
I would cancel the order,print up the emails and send em along to the CS dept of your CC company.I'd also contact the attorney general of my state to lodge a complaint.
Click to expand...


YESY YES YES beautiful and smart, Really this is good idea not to mention post at every rating site you can find along with links to those emails. Contact the BBB online and the BBB in their local area

 
"JEANNETTE PA CLICK" is the name of one of the pictures.

I'm guessing that Jeannette may be town in pennsylvania? Anyone wanna go take a crap right in front of his store every morning for a few months and see how irratated he gets? I think that would be some sweet revenge.


edit: Duh. Coulda looked further:

49 LINCOLN HWY EAST RT 30
JEANNETTE PA 15644
724-523-3200 1-877-229-9222
 
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