The Magician tool poses something of a conundrum if you - like me - have installed the SSD (Samsung 830 128 GB) in a non-windows system (my netbook has yet to receive its Linux OS, Xubuntu 12.10), because Magician flatly refuses to download the firmware when installed on another (Win7HP 64bit) laptop if said laptop doesn't have an SSD inside (which it doesn't, its got a regular HDD).
So you have the unpleasant situation that you need Magician to create a bootable USB stick for an upgrade, but Magician won't do that without the FW, so you need to download the firmware through Magician (since Samsung doesn't post the FW anywhere), BUT Magician will NOT let you DL the FW because it cannot SEE the SSD !!
Apparently the guys at Samsung cannot imagine a situation like this, otherwise I cannot imagine they would pose such a ridiculous limitation on Magician. I tried via live chat and twitter to explain to Samsung support that I need an FW image, either through a link or via mail, to enable the bootstick creation in Magician, but all I get is a reference to a phone number, which is rather frustrating.
Edit: Samsung DOES make the FW available on site, see posts further down. I do however still believe it's ridiculous to pose the limitation on downloading the FW through Magician if Magician does not detect an SSD.
If anybody here could supply the FW image, I'd be much obliged.