• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

question answered ignore

erikatcuse

Senior member
Ok

Maybe I'm lossing my marbles but yesterday I went to staples.com and the online csr buttons were availible yet today 10:50 est no link to them. I wanted to do a pricematch. Do the online csr's come and go during heavy traffic or are they just closed certain times of the day?
 
The online buttons are only available when the online CSRs are working. I experienced the same problem that you referenced and called Staples customer service. They told me that the live online chat is not available all the time and that they is no set times when it is available.
 
Back
Top