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E

erikatcuse

Senior member
Ok

Maybe I'm lossing my marbles but yesterday I went to staples.com and the online csr buttons were availible yet today 10:50 est no link to them. I wanted to do a pricematch. Do the online csr's come and go during heavy traffic or are they just closed certain times of the day?
 
The online buttons are only available when the online CSRs are working. I experienced the same problem that you referenced and called Staples customer service. They told me that the live online chat is not available all the time and that they is no set times when it is available.
 
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