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Question about My Documents and UNC path issues with AD account profile

T

TEEZLE

Platinum Member
Essentially, under a users' AD account profile, under their home profile setting, we connect it to z: as \\computername\\home\user. This is essentially their d: \home\user\ account on their local system (which contains their whole profile).

Problem is, when they login when not connected to the network, they click on their My Documents icon and it does not work and says it is disconnected. I looked at the properties of their My Documents icon and it points to the UNC path like this: \\computername\home\user

They can manually go to the d: \home\user\ folder and see all their files, but of course the not so smart people see the error and think their files are gone. Any easy way to fix this? Maybe a batch script to change their local My Documents icon to their d: \home\user\my documents folder?

Thanks in advance.
 
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You are doing Roaming profiles? It doesn't seem like it, since you appear to be keeping their profiles on their local system.
 
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theevilsharpie said:
Perhaps I misread your message, but are you redirecting to a path stored on the user's local drive via a UNC path?
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Somehow, I didn't post the second part of my question, which was the same as yours.

I'm guess they are doing that and want to make the user's "My Documents" folders show up as drive letter.

If that's the case, they might have more luck with a === subst z: "c: \xxxxxxx" === command rather than mapping with UNC, which seems to be causing problems for them.
 
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RebateMonger said:
Somehow, I didn't post the second part of my question, which was the same as yours.

I'm guess they are doing that and want to make the user's "My Documents" folders show up as drive letter.

If that's the case, they might have more luck with a === subst z: "c: \xxxxxxx" === command rather than mapping with UNC, which seems to be causing problems for them.
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Going to look at a way to possibly change the My Documents settings for all the users. Hopefully there will be an easy script or whatnot to run.

Thanks again!!

EDIT: I recall it may be a folder redirection GPO thing as well. Will have to check that too. (I think I remember our ex-admin saying something about it)
 
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TEEZLE said:
EDIT: I recall it may be a folder redirection GPO thing as well. Will have to check that too. (I think I remember our ex-admin saying something about it)
Click to expand...

There is -- I was about to suggest that. You can also do roaming profiles via GPO but exclude certain folders from roaming IIRC -- such as the My Docs folder.
 
TEEZLE said:
EDIT: I recall it may be a folder redirection GPO thing as well. Will have to check that too. (I think I remember our ex-admin saying something about it)
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Well, I wasn't sure where you are storing the actual files. I use GPO policies to enable Folder Redirection to my servers and I also enable Offline Files. My "Home Folder" settings in the AD settings are completely blank.

When "My Documents" are redirected to a network location and Offline Files are enabled, you can lose the whole network and Users will still see their documents. Those files are cached on their desktop PCs. When they reconnect to the network, any changes they made to their files will be synchronized with the files on the server.
 
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RebateMonger said:
Well, I wasn't sure where you are storing the actual files. I use GPO policies to enable Folder Redirection to my servers and I also enable Offline Files. My "Home Folder" settings in the AD settings are completely blank.

When "My Documents" are redirected to a network location and Offline Files are enabled, you can lose the whole network and Users will still see their documents. Those files are cached on their desktop PCs. When they reconnect to the network, any changes they made to their files will be synchronized with the files on the server.
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Thanks for the message. I see the folder redirection settings in GPO but nothing is enforced. Also, we have offline files disabled on all the machines. One thing though, that under the properties for the MY Documents icon on the desktop, the buttons to change location / set default....etc are not there. There is a policy on the local system in the registry to stop the buttons from coming up. I removed that entry and the buttons re-appear. Setting it to default changes it to the correct d: \home\user\my documents. But when I log off then back on, it stays at the "applying user settings" and actually tries to copy all the documents to \\computername\home\user (the same folder - lmfao). And since I had around 40gb of data it just sat there forever!

Also after logging off then back on, the policy for not allowing the user to change my documents is re-appied and the buttons are not there again. I tried looking for the actual policy but it is not anywhere where I can find it?!?!
 
I am a little confused by your current environment, but have you tried generating a group policy results report from the group policy management console?

Also, are you using both domain group policies and local group policies to manage these machines? Wouldn't it be easier to maintain if you just used domain policies?
 
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