Okay, so I've decided to send a letter to the management company. It's not that the money is that big of a deal, but it kind of pisses me off. Anybody who wants to take a look at the letter below and let me know what they think would be my best friend for life. Well . . . I would at least appreciate it. (Edited content in Bold for privacy)
Address
Dear Rental Management Company,
I recently completed a 3 month lease in one of your rental communities at the following address: Address. As per our lease agreement, I paid an additional $75.00 per month to facilitate this short-term lease. Although this amount was more than the original $25.00 per month that I had been told by the office assistant who showed me the apartment, I assumed it was an honest mistake and accepted the charge since it was made known to me prior to signing the lease. I did not approve of any additional charges made to facilitate a short-term lease, such as mandatory maintenance charges.
Up until now, I was relatively satisfied with my stay at the Apartments, although the unit was quite dirty when I moved in. The condition was noted on my move-in condition report and only took me a few hours to rectify. When I brought the condition of the apartment to the notice of the manager, he apologized and offered to have someone clean the apartment, however as I had already moved in and done the cleaning myself, I declined.
On Friday November 10th, I received a letter from Management Company, along with a check for a portion of my original deposit, and an invoice stating that I had been charged $8.00 for the replacement of a light-bulb (which was burnt out when I moved in, and clearly noted on the check-in report) along with an $80.00 charge for ?paint apartment Touch-up? and a $70.00 charge for ?shampoo carpet.? Imagine my surprise considering that I had, to my appraisal, left the apartment in better condition than when I moved in.
As previously stated, the apartment was quite dirty when I move in. I reported this on my move-in condition report and also documented the condition with photographs (a copy of which will be made available to you upon your request.) Prior to my vacation of the apartment, I thoroughly cleaned the room, vacuumed the carpets and scrubbed the walls. I made use of the ?Cleaning Letter? that the management provided to ensure that I completed the cleaning to your specifications. I then compared the current condition with the photographs I documented the move-in conditions with and was satisfied that the condition I was leaving the apartment in exceeded the criteria under which I would receive a full refund of my deposit. During my move-out inspection, the office assistant performing the inspection actually praised the condition of the apartment, stated that it was far better than she was used to and asked me if I had hired professionals to clean the apartment for me.
After receiving the partial refund and invoice, I re-read the ?Performance Deposit Agreement? and found the following statements:
?Refund of the Performance Deposit is subject to the following provisions or the entire deposit can be subject to deductions for . . . damages allowed by law.
. . .
4.) No damage to property beyond ordinary wear and tear. If Resident has lived in the Apartment for less than twelve months, then charges for painting and shampooing shall be considered beyond ordinary wear and tear.?
I agreed to these conditions, believing that this statement meant that I would be charged, if the apartment needed painting or shampooing to restore its condition prior to my lease.
It is my understanding that under Minnesota State law: Section 504B.178: Subdivision 3: Part B: Item 2, I am entitled to a full refund of my deposit, less costs to ?restore the premises to their condition at the commencement of the tenancy, ordinary wear and tear excepted.?
Therefore, pursuant to Minnesota State law, I request the refund of the $8.00 charged for a ?vanity bulb,? as well as the $80.00 charged for ?paint Touch-up? and the $70.00 charged for ?shampoo carpet? OR proof that the charges were for services that were needed and reasonable to ?restore the apartment to its condition prior to my tenancy.? I am not asking for any additional interest, nor any damages, only the return of my money or proof that the charges were reasonable and validated.
I have enclosed a copy of my ?Performance Deposit Agreement,? along with a copy of Minnesota State law Section 504B.178 with sections of interest high-lighted. If you would like me to furnish you with copies of the photographs that I took prior to my moving in, I would be happy to do so. Furthermore, I would be happy to do anything that I can do to facilitate the actions I have requested. Thank you very much for your time and consideration.
Sincerely,
Name
Please do not disregard of misconstrue this letter. My request is completely within my legal rights. Any questions, concerns, comments or any other communications should be directed to me at:
Contact info