question about monarch computers

[AzNPinkTuv]

well i ordered a 7800gs from them from evga. the CO edition, anyways i rodered sometime in the morning and my paypal was billed, HOWEVER, my order# still hasnt been emailed to me so i have no way of tracking it...

i was wondering if you guys who had past expierences with this company also had similiar expieriences...

Should i call them?
or what.. im confused


the bill is in paypal already... maybe the item number is order info?

 

[AzNPinkTuv]

bumpidy

 

[m1ldslide1]

One time it took newegg 24 hours to get an order receipt to me. You say you ordered this thing this morning?

 

[AzNPinkTuv]

yeh about 7 am eastern... it still says liek verifying or seomthing but my paypal was billed... =

 

[Ricemarine]

Give em 1-2 days. Either the 7800GS could be OOS, although it doesn't take them long to restock, or maybe your order hasn't been looked over yet.

 

[AzNPinkTuv]

aight thnks guys... i just wanted to get your opinion cus i dont wanna get billed and dont get anything for it

 

[Skott]

Dont be afraid to call Monarch if you have questions or concerns. I've always had good service from them.

 

[furballi]

Those clowns have not re-credited my CC even when I received verbal confirmation over the phone. This has been going on for over 2 weeks. Have placed a dispute charge with my CC company.

 

[vois2]

Monarch is usually VERY responsive if you telephone them. Obviously you'll want to remember to get the name of the person who assisted you. I order a lot from them because of the responsibility they take towards customers.

 

[Zebo]

It amazes me people continue to order from Monarch - just proves "price is king" once again to me. Like $5 an hour know-nothing employees in box stores sprouting up accross the land Monarch is popular too... Thier service and ship dates are the worst. They charge before shipping and show "in warehouse" 2 weeks in my case. If you can get someone on the phone since they never answer it then they will make you hold as if your time has no value.

I swore them off last year continuing to shop at A+ vendors like mwave, newegg and ZZF .. although ZZF has a similar phone problem.

 

[JEDIYoda]

Monarch is a very reputable company!!
I have never had any issues that were not resolved via a telephone call.
The issue was resolved almost immediately!!

 

[essasin]

Don't worry its Monarch they will resolve any issues you have