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Pwned by Paypal

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Originally posted by: Safeway
Did you check your inbox for the email that would have saved those funds?

"would have saved" them how?

pp: buyer is disputing receipt. please provide tracking number
seller: there's no tracking number, they're virtual items
pp: oh well... say bye bye to the money

 
Originally posted by: TallBill
Originally posted by: labgeek
So how do you send "virtual stuff" via USPS? Virtual Priority Mail?

You dont ship them in the mail 😛

See that was your problem... You should have used Virtual Priority Mail, and if you'd done it online you'd get a Virtual Delivery Confirmation Number for free.
 
I don't think any amount of proof on his end would have saved the funds.

This sort of thing happens a lot with "virtual goods" (ie: characters/items in MMORPGs). As much as I've heard of this happening, I figure you've got about a 40% chance of being screwed selling virtual goods and accepting Paypal.
 
Originally posted by: TallBill
I still dont understand how "instant" funds can go back. I could understand an e-check.

Quit wasting time wondering, and try to get your money back. YOu never responded to the PayPal transfer dispure teams email, so you slacked off.
 
I wonder if making them select "Quasi-Cash" as the payment type (vs goods) would limit them being able to reverse the charge afterwards. Since the transaction wouldn't be tied to the delivery of something, I'd think they couldn't claim non-receipt. But they could still do a charge-back if they used a CC, or drew against an NSF'ed checking account. Hmm. Maybe...
 
i thought the process was to ship them the login/password or whatever written on paper. that way you have proof of actual shipping. and also immediately withdraw funds from paypal. i only ship after the funds have transfter back to my checking acct. i then immediately transfter that to my ing account and leave only 50 cent balance in the checking account.
 
Originally posted by: TallBill
I still dont understand how "instant" funds can go back. I could understand an e-check.

All that meant was the buyer had an accepted backup funding source so they credited your account instantly. That does not mean they (paypal) can't withdraw the funds afterwards. Since it was on hold since the 31st, they were investigating something. You should have had an email from then - probably a dispute initiate by the buyer about receipt. Other possibilities, the buyer's account was hacked and they investigated. The funding from the instant transfer and backup failed.

Looking at it. I don't think it was a non-receipt dispute. Don't you have to wait x days before you initiate those? The dates make me think the buying account was either hacked, or the funding failed. I know all the things I buy and do instant transfers for, the actually funding doesn't occur until the next day. So that could easily be it. When it failed, they put the money on hold, and tried for a while to actually get it. When they couldn't they reversed the transaction. I'd like to know what the "Update from ..." transaction was though. And all of this is speculation. Why don't you talk to paypal, they have the answers.
 
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