protip: if you are developing software and pre-selling copies, back it up, lol

[dighn]

beyond unprofessional, especially with that twitter exchange :thumbsdown:

 

[Lithium381]

LEGAL INFO – Due to us using the money to actively fund development, and therefore to protect ourselves and our transaction handlers from the risk of some mass refund request, we need to state that we do not accept refunds officially, but we will consider it in most if not all individual circumstances. Your key will remain valid for all future updates of Project Zomboid and we intend to support it for many years to come. However we are not legally bound to provide additional updates, and you are paying for the product as it stands now.

sux!

 

[Codewiz]

Is he being unprofessional? Yes, and he is an indie developer so he is used to not answering to people in general.

Did he do something incredibly stupid? Absolutely. Absolutely. But I can see why he would be despondent and angry. A large amount of his time was just stolen from him.

I would have far less sympathy if hard drives had crashed but he just had a bunch of crap stolen.

It is hard to believe that he wouldn't at least use some type of offsite backup regularly(daily). I have a bunch of systems at home but I only do offsite backups of one system. And that one system is the one that has irreplaceable data.

 

[Newbian]

sux!

Especially when charge backs will be happening if they stop making the game.

 

[brblx]

are they making a beta version of the sims?

 

[brianmanahan]

are they making a beta version of the sims?

yes but with zombies

all of a sudden, paypal looks a lot smarter when they discontinued this company's account because they were doing pre-orders instead of actually providing a product at the time of purchase

 

[Red Squirrel]

LOL that is quite sad. The fail is strong with that company.

I run a game server, the live server is hosted online, and the data is backed up to my house. The dev and test environments (which often contain unreleased code) is backed up on the live server. Everything is also backed up in a post office lock box. And this is just a little operation, not a huge company making money out of it.

 

[Doppel]

Pathetic and deserves no sympathy or quarter. Who backs up a critical system to an onsite hard drive? Even my family pictures are off site and before that were hidden so that if the house was robbed I'd be good.

 

[alkemyst]

looks above, check: local asshats thinking everyone else sucks while they have nothing to contribute that THEY DID.

so fail.

 

[clamum]

Guy seems like a little bitch. Sucks that they were burglarized though.