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Promotion!

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Red Squirrel

Red Squirrel

No Lifer
Today I got promoted from help desk technician to Level 3 server technician. This is the position I've been wanting, and the opportunity came where they needed another L3 tech, so I was offered it on the spot. This was a few weeks ago, and now today was official.

I'll be dealing with only one customer most of the time, rather then all the other customers. This is a major client mind you, but once I get familiarized with the systems it should go well. Most of the servers are on ESX with an IBM San back end.

There are quite a few complex systems and obscure stuff so it will be challenging at first but I'll get the hang of it. Most of it is familiar as it is a rather standard windows domain environment. Their print setup is the most horrible, as lot of printers are shared on a PC then the print queue points to the share. Hopefully this is something I can take part of fixing as part of a project to improve things.

Funny as today was my first day and the whole spooler kept crashing, taking lot of the ports with it, and had to be re-added. We managed to pin point it to a port entry in the registry that was corrupted.

The best part of this is, no more taking internet calls, or listening to cranky teachers that can't print, or 4:59pm calls from a dialup user. It will be great to be able to actually work on something without being interrupted by customer phone calls. Looking forward to what this new job will have to offer.
 
Awesome!
Now you can afford to buy me a :cookie:
What the heck, you can buy yourself one too while you're at it! 😛
 
Congrats!! I've been in the position you used to be in; it sucks donkey nuts, big-time.

Where I work we have a daily/main operating location (the company HQ) and an alternate operating/failover location. I MUCH prefer going to the latter even though it means an hour's drive for me. I get more done in a day than I do in a week at the normal OL. Phone's not ringing, nobody pounding on the server room door, no meetings to attend.

Good luck in your new job!!
 
People with strong SAN and VMware skills make a very pretty penny. See if you can become a true expert at it and congrats! Milk some professional training out of it as well.
 
Originally posted by: spidey07
People with strong SAN and VMware skills make a very pretty penny. See if you can become a true expert at it and congrats! Milk some professional training out of it as well.
Click to expand...

Yeah for sure, I'd like to get to know that SAN as well as ESX very well considering 95% of the servers are on there. I know the basics of ESX as I setup a few servers before as well as the management server, but never really played with it that much after that. You can do really neat stuff like move a live VM to another server without it being noticed by users. You can even have it do it on it's own based on load. Probably lot of other advanced stuff I'm not aware of.

I'd also like to look at getting my msce certs, though those look pretty hard and long, and expensive. Tests are not my strength though so it would be hard. I can apply knowledge and look up or figure out what I don't know, but to actually memorize it is another story. Sucks that they expire too. For sure I want to at least get my A+ and server+ eventually.
 
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