First of all I am from Austria (Europe) and so my English maybe not perfect.
All Windows error-messages and driver names are translated from German.
"In Windows" always means "w/ fdisk in a DOS-windows in Windows" in this post.
I have 2 major problems w/ an USB 2.0 mp3-player, which can also be used as an external HDD (I have a dual boot system w/ Win 98SE and Win XP SP1):
1. I tried to install it w/o reading the manual first. because of this (and because it is recognized as an external HDD in the BIOS) I partitioned the mp3-player before installing the software from the CD in MS-DOS. Now, after I read the manual I dont think, that I should have partitioned it at all. But I still would have to format.
Now I can only use the mp3-player as external HDD, I cannot play anything w/ it and I also cannot go into the menu.
The reason why I think, that the partitioning would not be necessary and that it is causing the problem is that after I partitioned it in DOS an installed the driver, I alwys had the drive twice, when I had the mp3-player connected to the USB at boot time, so that the BIOS could recognize it. But since the time I repartitioned it in Windows I only have the drive once.
I also tried to delete the partition in Windows and make a primary DOS-partition also in Windows, but this didnt help, so I did the same again, only this time I made an extended partition instead of a primary partition.
2. It runs only at USB 1.1 (which is very slow, about 600-1000 kB/s) even in Win XP SP1.
On possible reason for this is, that I dont have the right driver installed:
When try to install the driver, that is automatically installed, I get an error-message that in the driver installation file an entry is missing and that the INF-file is maybe for Win95 or higher (I only get this error massage, if no other driver is installed). This driver is from the "Vendor" General. When I try to install on of the other "USB Mass Storage Device" drivers (one is from Vendor Microsoft, the other is from "Vendor" Compatible Devices). When I install the driver from "Vendor" General and there is already another driver installed, everything seems to work normal, but I also only have USB 1.1.
I extracted this driver files and the .INF files w/ Winrar from the file DRIVER.EXE on the installation-CD, because the automatic driver installation (which runs from a differen .exe file) doesnt work and when I doubleclcik on DRIVER.EXE I get a Window w/ a lot of question marks which has Winrar ?????" as title.
Before I treid the different drivers for USB Mass Storage Devices I already tried to uninstall the Chipset driver, remove all USB-devices after the reboot and reinstall the chipsetdriver directly afterward (w/o reboot, because when you reboot, Windows automatically reinstalls all USB-drivers). Also this didnt change anything.
All Windows error-messages and driver names are translated from German.
"In Windows" always means "w/ fdisk in a DOS-windows in Windows" in this post.
I have 2 major problems w/ an USB 2.0 mp3-player, which can also be used as an external HDD (I have a dual boot system w/ Win 98SE and Win XP SP1):
1. I tried to install it w/o reading the manual first. because of this (and because it is recognized as an external HDD in the BIOS) I partitioned the mp3-player before installing the software from the CD in MS-DOS. Now, after I read the manual I dont think, that I should have partitioned it at all. But I still would have to format.
Now I can only use the mp3-player as external HDD, I cannot play anything w/ it and I also cannot go into the menu.
The reason why I think, that the partitioning would not be necessary and that it is causing the problem is that after I partitioned it in DOS an installed the driver, I alwys had the drive twice, when I had the mp3-player connected to the USB at boot time, so that the BIOS could recognize it. But since the time I repartitioned it in Windows I only have the drive once.
I also tried to delete the partition in Windows and make a primary DOS-partition also in Windows, but this didnt help, so I did the same again, only this time I made an extended partition instead of a primary partition.
2. It runs only at USB 1.1 (which is very slow, about 600-1000 kB/s) even in Win XP SP1.
On possible reason for this is, that I dont have the right driver installed:
When try to install the driver, that is automatically installed, I get an error-message that in the driver installation file an entry is missing and that the INF-file is maybe for Win95 or higher (I only get this error massage, if no other driver is installed). This driver is from the "Vendor" General. When I try to install on of the other "USB Mass Storage Device" drivers (one is from Vendor Microsoft, the other is from "Vendor" Compatible Devices). When I install the driver from "Vendor" General and there is already another driver installed, everything seems to work normal, but I also only have USB 1.1.
I extracted this driver files and the .INF files w/ Winrar from the file DRIVER.EXE on the installation-CD, because the automatic driver installation (which runs from a differen .exe file) doesnt work and when I doubleclcik on DRIVER.EXE I get a Window w/ a lot of question marks which has Winrar ?????" as title.
Before I treid the different drivers for USB Mass Storage Devices I already tried to uninstall the Chipset driver, remove all USB-devices after the reboot and reinstall the chipsetdriver directly afterward (w/o reboot, because when you reboot, Windows automatically reinstalls all USB-drivers). Also this didnt change anything.
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