Problems installing new dvd drive!

[Jmman]

Well, I decided to move get a new faster dvd rom and a new DL dvd burner to replace my old CDRW and DVD rom. I pulled out the old drive and installed the new dual layer first, and as soon as it got to the windows found hardware icon it would reboot. Since I had everything set up correctly, I thought the drive was defective. I got a new one and it installed fine. Now I have my new dvdrom and I am getting the same problem. As soon as the windows icon comes up stating that it has found new hardware, the system reboots. Any ideas guys?

 

[jackschmittusa]

Does it show up properly in the bios? How exactly are the hooked up/jumpered?

 

[Jmman]

It does show up properly in the bios, but when it gets to the found hardware popup in Windows it gets stuck and reboots. I have 4 different drives here and they all do the same thing, regardless if the are slaves, masters, single drives, whichever IDE . For some reason it just hangs.....

 

[Slikkster]

Can you boot in Safe Mode?

 

[Jmman]

Man, this one had me stumped. Even in safe mode it would just reboot wuithout an error message. I tried safe mode again and one of the options was to turn off automatic reboot on system failure. I did that and when it was loading safe mode it came up with a BSOD telling me the file AFS2K.SYS was the culprit. After checking around it looks like a program that came with my printer, called HP DISC memories, was the root of the issue. Uninstalled that, and it works perfectly. I love when companies bundle crap software with their drivers. I should have just deleted it when it installed......thanks for the help guys....