Problem with PC that keeps self-rebooting!Please help!

JoaoParadise

Junior Member
Jan 20, 2003
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I've got a PC with a Duron 1.2 GHz cpu and an ECS K7S5A motherboard. My problem is that when I'm working with the computer, sometimes it reboots by itself, as if someone pressed the reset button. This happens with more frequence when I'm dealing with programs that require much processing power, like games and video encoding. Why does this happen and how to resolve this? Thanks in advance.
 

Harvey

Administrator<br>Elite Member
Oct 9, 1999
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This may be a power supply problem, or your line voltage may be low or fluctuating. If possible, take the computer to another location where you know the power is good, and try it, there. If the problem continues, try another power supply, preferably of a known good brand.

If the problem still continues, your motherboard may have a faulty regulator or other circuit, or some card or your RAM may be the problem. If you have more than one stick of RAM, try removing one and testing the machine. Some diagnostics, such as Sisoft Sandra or the tools in Norton System Works may help reveal the source of your problem.

Hope this helps. :)
 

Storm

Diamond Member
Nov 5, 1999
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If hes running XP could it be because whenever Windows encounters BSOD it reboots?
 

JoaoParadise

Junior Member
Jan 20, 2003
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Hi. I've already taken the computer to other locations, even other houses, and it's the same. I've tried also different power suplies. It only happens when running cpu-intensive programs. I've also tried to reset BIOS options. Could it be some kind of damage on the motherboard, cpu or memory, or over-heating problem (the cooler doesn't glue anymore to the cpu, does this have any influence?)? How to figure it out and solve it?
 

JoaoParadise

Junior Member
Jan 20, 2003
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It already happened outside Windows XP, when I was installing the operating system. It's not a XP error.
 

Harvey

Administrator<br>Elite Member
Oct 9, 1999
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the cooler doesn't glue anymore to the cpu, does this have any influence?
Ummm. Yup! If the CPU gets too hot, any number of failures are possible.
 

Storm

Diamond Member
Nov 5, 1999
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Originally posted by: JoaoParadise
Hi. I've already taken the computer to other locations, even other houses, and it's the same. I've tried also different power suplies. It only happens when running cpu-intensive programs. I've also tried to reset BIOS options. Could it be some kind of damage on the motherboard, cpu or memory, or over-heating problem (the cooler doesn't glue anymore to the cpu, does this have any influence?)? How to figure it out and solve it?

There isnt any thermal paste between the cpu and cooler? Or the cooler is actually separated from the cpu? I'm a little confused by your wording.
 

JoaoParadise

Junior Member
Jan 20, 2003
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Sorry for my english. The cooler and the CPU are separated, they only glue if I press the cooler against the CPU with some force. There's some paste between the CPU and the cooler, but it's doesn't glue it efectively, it's easy to separate the CPU from the cooler.
 

Storm

Diamond Member
Nov 5, 1999
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Originally posted by: JoaoParadise
Sorry for my english. The cooler and the CPU are separated, they only glue if I press the cooler against the CPU with some force. There's some paste between the CPU and the cooler, but it's doesn't glue it efectively, it's easy to separate the CPU from the cooler.

Well its not supposed to be actual glue. Thermal paste is supposed to act as a connection between the cpu, which gets really hot, to the cooler. This connection allows the heat from the cpu to dissipate to the cooler usually a block of copper(I think?) with a fan attached to it. This dissipation allows the cpu not to over heat since its passing heat to the cpu cooler...

It sounds like to need to check your cpu cooler and the cpu. You should never have to press the cooler against the cpu in order to connect the two together. You should never have any separation, otherwise it will cause a ton of problems like Harvey said.
 

Harvey

Administrator<br>Elite Member
Oct 9, 1999
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There must be good contact between the CPU and the heatsink with a thin coating of thermal paste or a thermal gasket between them to increase thermal transfer. I think you have found your problem.

If something on the motherboard is broken so it prevents firmly securing the heatsink, you will need a new motherboard. :(

P.S. Your English is fine. :)
 

JoaoParadise

Junior Member
Jan 20, 2003
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Thanks, I think I found my problem, I thank you both!

That thing that looks chewing gum (I don't know that is the termal paste you said) that connects the cooler to the core of the cpu is a little bit destroied and, if fact, is doesn't remain fixed to the cpu unless when the cooler is fixed to the motherboard.
 

JoaoParadise

Junior Member
Jan 20, 2003
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The only strange thing about this is that the cpu temperature monitor doesn't report over-heating. But it makes sense, because it only happens in cpu-intensive situations.