Problem with Brother MFC 9700

Fabio

Senior member
Oct 12, 1999
930
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www.fierceugly.com
I have a Brother MFC 9700, Windows XP pro with all of the latest patches.

I'm about to throw my MFC out of the window. All of a sudden when I go to the Scanner and Camera Wizard to scan a document I get the following:

"An error occurred during preview. If the scanner is being used, please wait for it to complete the task, and then click Preview."

When I try to Create a PDF file from scanner in Acrobat it says:

"An unrecoverable error has occurred. Operation stopped."

I downloaded the latest drivers from Brother. I have uninstalled and reinstalled the MFC. I have even tried pluggin it into another USB port. Still get the same error. I have googled that error message with no success.

Has anyone ever had this problem? Any ideas I can try?
 

Luckyboy1

Senior member
Mar 13, 2006
934
0
0
It will do that when you try to start something before clearing the last operation erro like a jame or out of ink or a scan that failed.. Turn the machine and your PC both off and then on again and see.