I have a Brother MFC 9700, Windows XP pro with all of the latest patches.
I'm about to throw my MFC out of the window. All of a sudden when I go to the Scanner and Camera Wizard to scan a document I get the following:
"An error occurred during preview. If the scanner is being used, please wait for it to complete the task, and then click Preview."
When I try to Create a PDF file from scanner in Acrobat it says:
"An unrecoverable error has occurred. Operation stopped."
I downloaded the latest drivers from Brother. I have uninstalled and reinstalled the MFC. I have even tried pluggin it into another USB port. Still get the same error. I have googled that error message with no success.
Has anyone ever had this problem? Any ideas I can try?
I'm about to throw my MFC out of the window. All of a sudden when I go to the Scanner and Camera Wizard to scan a document I get the following:
"An error occurred during preview. If the scanner is being used, please wait for it to complete the task, and then click Preview."
When I try to Create a PDF file from scanner in Acrobat it says:
"An unrecoverable error has occurred. Operation stopped."
I downloaded the latest drivers from Brother. I have uninstalled and reinstalled the MFC. I have even tried pluggin it into another USB port. Still get the same error. I have googled that error message with no success.
Has anyone ever had this problem? Any ideas I can try?