Quite a shock to see Citrix mentioned on these boards... no shame, though!! I've been fiddling with thin clients and Citrix and printers at work, and though I'm not Citrix-certified by any stretch of the imagination, I hope I can at least help you ask the right questions of someone else. Translation: although I don't think I am, I could be absolutely barking wrong.
As far as I know, your Citrix environment cannot print to your local printer unless the driver has been installed on your user profile.
1. When you log onto Citrix and hit Start -> Settings -> Printers and choose "Add New Printer," then "Network Printer Server," there should be a computer marked "Client" on the next screen.
2. Expand the "Client" tree (double-click on it), and then you should see either some really garbage-looking string of letters and numbers, followed by #LPT1 (or LPT2, or whatever port your local printer is plugged into), or you should see the name of your computer and the name and type of your printer.
3. Select that printer, and hit "OK". It will now prompt you for the drivers. If your printer is in the list, super. If not, you'll have to click on "Have Disk" and manually select the driver location.
!!!Here's where I get fuzzy - depending on how your system is set up, you may be able to install the drivers from a local CD drive. If not, you might have to put them in a folder you can access through Network Neighborhood (I recommend downloading the drivers straight from the manufacturer's site to that folder) and then hit "Browse" and go to that folder.
4. Make sure to install NT drivers, not Win9x drivers. Unless, of course, your company runs Citrix under some other OS (is that possible?), in which case you'll have to select the drivers for that particular operating system. The basic idea is that you install the drivers for the system that's running once you login, not the one that's running when you're not logged in.
If you've gotten this far, congratulations (to you and me)! Your printer should be ready to rock. If something went terribly wrong, e-mail me at
dankorn@kornlawfirm.com and hopefully I can be of some assistance.
Good Luck,
Dan