Posted in techsupport (sorry) bfg 6800gt after the fact help

[APCOR]

This is my first post and I am cartainly a "noob". I was wondering if anyone has this similar problem and could provide feedback. I just bought a bfg 6800gt OC, and fresh out of the box no response when I put it in. Prior I had a 6600gt and it worked fine - no probs. When I put the 6800gt in - no screen - no post. Computer gives 2 quick beeps - fan on gt runs, but nothing on screen. Popped the 6600 back in and all is well. Uninstalled drivers + driver cleaner, updated bios and that only made things worse now 6600gt is fried (all i get is weird graphics and cant even get into windows). Luckily I have my old video card from dell - put that in and got into bios and restored defaults and computer runs normal. Dell sent a tech in and replaced my motherboard and stock video card. And I have RMA'd the 6800gt (should be here in a week).

My big question is what hell happend? Although my computer works I am out a 6600gt and a 6800gt, and no one from Dell or BFG knows what went wrong (at least no concrete reasons were explained to me. Would be very grateful for any feedback - I hope the new RMA card will be as simple as popping it in an gaming on my merry way. Thanks

dimesion 8400 - 4 months old
pentium 4 (3.4gh)
1 gig ram ( not sure what ddr3 or if it is that - lost my spec sheet)
350 watt power supply
had a evga 6600gt, just bought a bfg 6800gt OC, back down to ati x300se (embarrasing)

 

[Tavoc]

Did you remember to plug in the power connector on the back of your 6800GT? I know I nearly forgot when I was installing mine.

 

[Cheesetogo]

That would't explain the reason the 6600gt got fried though.

 

[APCOR]

Tried that on my own but same thing happened - nothing. Even if I did it incorrectly (which I dont see how there is only one pin connector that will fit in the back of the card) the techs at bfg gave no such instruction to do so.

thanks

 

[crossphyr]

I know when i first installed my 6800gt I got the same thing no screen just beeps... I realized that you first have to uninstall the drivers for your old video card.. restart.. than turn your computer off.. after that take your video card out.. pop the new one in.. give it its own power cable.. and boot up.. should work.. if not you have other issues than just the card..

 

[APCOR]

I did do that with the exception of turning on the computer after unistalling drivers and turning off once again with the old video card in place. I just uninstalled drivers - power off - switch cards and power on. I Will take the extra step when I get the new card if it worked for you.

 

[McArra]

Could it be the PSU?