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Post office rant!

ohtwell

ohtwell

Lifer
So, on Tuesday I ordered an item for my husband as an anniversary gift. The estimated arrival date was July 11th, so I wasn't suprised when I looked yesterday and noticed the package hadn't been delivered yet. Well this morning, I look at the tracking of the package and noticed it was "delivered" yesterday morning at 8:52. First, our mail doesn't get delivered until after noon, and second, the package wasn't actually delivered.

So I call the post office, tell them what happened and they said they would contact the driver and make sure he checks for the package.

Mail time comes and I watch the mail man drive away from our house. I check outside our door and in the mailbox, and there is no package. So I call them back. They tell me the man hasn't come in yet, so they can't ask him if he found it, and that they will call me and let me know.

Fast forward to tonight when my husband and I get back from our Anniversary dinner. Full of hope I step out of the car but am disappointed to find no package. Also, no call from the post office.

I am very angry about this whole situation. And it's not the first time. It's the third!!! Once, the package was "delivered" but didn't show up on my doorstep until four months later. Another time, my husband called the post office and they contacted the driver who had forgotten it was in his car!

Cliffs: Post office "delivered" my package yesterday morning at 8:50, but didn't actually deliver it. People at the post office are absolutely no help!!


: | Amanda <--- Not happy enough for her typical sig.
 
Originally posted by: SonnyDaze
Check with neighbors? Or similar address in the neighborhood? I've had that happen before.
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I think our neighbors would have walked it over. I get our neighbors mail all the time, and always put it in their box. There aren't any similar addresses that I know of. I would hope that if the package was delivered yesterday that anyone who got it accidentally would have given it to the postman, who would have delivered it here. Maybe I'm naive, though.


: ) Amanda
 
It sucks and the post office sounds like a pain to deal with, but if you need something delivered by a particular date it always pays to order it well in advance.
 
Originally posted by: GodlessAstronomer
It sucks an the post office sound like a pain to deal with, but if you need something delivered by a particular date it always pays to order it well in advance.
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Trust me, I now understand that. I paid to get it here before our anniversary, but apparently that doesn't work. I will start requesting, if possible, that any packages I get from now on are UPS, FedEx, or one of those. Never the post office. They are blacklisted!!


: ) Amanda
 
USPS is the least reliable when it comes to tracking down a package. I also once had several packages show up on the online tracking as "delivered" in the morning on a Federal holiday. It was a huge hassle getting to the bottom of it, and I finally received them about a week later.
 
Originally posted by: goog40
USPS is the least reliable when it comes to tracking down a package. I also once had several packages show up on the online tracking as "delivered" in the morning on a Federal holiday. It was a huge hassle getting to the bottom of it, and I finally received them about a week later.
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To me, that is just unacceptable!!


: ) Amanda
 
I've had Fedex and UPS both do that, where they list the package as "attempted delivery" at like 8:30AM when they both come by between 1:20-2:30.
 
I had the same problem before when I ordered some books. I had them to sent to the office instead of home to make sure I got them. USPS showed it as delivered at 8:30am when our mailman doesn't come until 3:30-4pm. For the hell of it I went ahead and checked our security cameras and, of course, there had been no delivery. I contacted the company I ordered from, which told me "it says delivered so it was." Luckily it was only like $8 for the book.

Originally posted by: yh125d
I've had Fedex and UPS both do that, where they list the package as "attempted delivery" at like 8:30AM when they both come by between 1:20-2:30.
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I have that happen often when I order equipment at work. More than once, UPS has updated the tracking with something like "attempted delivery, location closed (or nobody at location)" at like 2 in the afternoon. Our office is open from 7am-8pm, so I wonder if the driver is just lazy. I've been able to catch it quick enough that I can call and have them send the driver back to the office.
 
Originally posted by: Oceanas
I had the same problem before when I ordered some books. I had them to sent to the office instead of home to make sure I got them. USPS showed it as delivered at 8:30am when our mailman doesn't come until 3:30-4pm. For the hell of it I went ahead and checked our security cameras and, of course, there had been no delivery. I contacted the company I ordered from, which told me "it says delivered so it was." Luckily it was only like $8 for the book.

Originally posted by: yh125d
I've had Fedex and UPS both do that, where they list the package as "attempted delivery" at like 8:30AM when they both come by between 1:20-2:30.
Click to expand...
I have that happen often when I order equipment at work. More than once, UPS has updated the tracking with something like "attempted delivery, location closed (or nobody at location)" at like 2 in the afternoon. Our office is open from 7am-8pm, so I wonder if the driver is just lazy. I've been able to catch it quick enough that I can call and have them send the driver back to the office.
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Yeah it stems from driver laziness. I have all my packages delivered to an office open 9-5 mon-thurs. Works fine most of the time, but Fedex packages coming in on saturday or any deliveries on friday, they just walk by, even though I'm always there on fri/sat when expecting a package, have all the lights on and door unlocked, with my car outside.
 
I don't know, maybe order your gift ahead of time instead of doing it at the 11th hour? So in case there's a shipping problem or damaged item, you can order again or get a replacement. It's just something I call common sense.
 
Originally posted by: Baked
I don't know, maybe order your gift ahead of time instead of doing it at the 11th hour? So in case there's a shipping problem or damaged item, you can order again or get a replacement. It's just something I call common sense.
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I was waiting on him to update his wishlist. I don't generally buy things that aren't on there, as I don't want to get him something he doesn't really want. I know that sounds lame, but I'm not the best shopper, and as hard as I try to make mental notes about what he wants, I forget. 🙁


: ( Amanda <--- feels badly that her husband's anniversary gift didn't show up on time!!
 
IIRC, USPS tracking is scanned as delivered when it arrives as the destination post office, not on your doorstep. Depending on the speed of processing of your local branch and what time it came in, "Delivered" could mean it showed up after your mailman had already picked up the mail for your street and went to deliver it and he won't be bringing it by until the next business day.

"Tracking" to them is being able to tell you where they lost it in the event that they lose it. "Delivery Confirmation" is just confirmation that they didn't lose it along the way and "Insured" means they actually care if they lose it along the way.

In other words, their tracking and delivery confirmation sucks balls.
 
Yeah, unfortunately, usps tracking is almost worthless. Sorry for your troubles, hopefully the package will be there tomorrow! 🙂

The mailman I had at my old address had the worst habit. If a package would fit in the mailbox, he's stick it in there. Okay, no problem. But if it were a bit too big to fit in the box, he'd open the door, stick the package on the door, then take a rubberband and wrap it from the hook on the door, to the hook on top of the mailbox!! Only on the rare occasions when a box was too big to do that, or was insured, would he get out of his vehicle and walk the 30 feet to my front door!!!

Had him do that one time with an insured package, no less! Now it's my understanding that insured packages are supposed to be signed for, and if you're not home when they come, they leave that little slip in your box, that you either sign releasing them from responsibility (and they'll just leave it in your box the next day), or go down and sign for the package at the post office. NOPE!! This jerk leaves it on the open door to my mailbox, with a rubber band around it!! The sender had also put tracking on it, and it tracked later that evening as having been delivered about a half hour before I got home.......but was gone before I got there! I called and complained, but if you think the auto workers have a strong union, you ain't seen nothin' till you see how well the postal carriers union protects their members!! :roll:
 
I've had both good and bad experiences at the Post Office. Overall, I'm quite pleased with them but I'd say your level of service depends on your particular carrier. Some just plain don't give a shit. May I suggest actually meeting your local postman? A small conversation goes a long way. Hell, ours calls us when he drives by our gate with a package for us.
 
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