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Porting a telephone number - 20 business days???

A

Al Neri

Diamond Member
I'm currently going through the porting process for my phone - switched from Time Warner Cable's phone service to ViaTalk... it says it will take 20 business days to port... they give me an ambiguous answer so I ask the anandtech public - is it ever quicker than that? What is the quickest port you guys know of (landline-landline)?

thanks

donny r.
 
Each company has its own porting interval schedule.... although 20 days seems excessive. Most are 5-7 business days...
 
It could take a week or a month. All depend son when VIaTalk actually gets around to processing the port. After that it usually a week or so.
 
Just be glad you didn't use Qwest. Porting over 100 DID's + setting up new VOIP T1's took them four and a half months in an area they already had lines leased at here.
 
Originally posted by: oboeguy
Wow that seems ridiculous. A month? Why does this stuff take more than a day?
Click to expand...

why would it take a day? do you know how the process works?

Long story short, some companies uses direct transfer, and alot goes through a 3rd party. All Voip companies go through a third party.
 
Originally posted by: boomerang
Dumb question.

Do you have a phone during this process?
Click to expand...

yes, in theory it is supposed to be seamless. except for the tech that's at your house during or setting up before the actual cutover.
 
Originally posted by: Zee
Originally posted by: boomerang
Dumb question.

Do you have a phone during this process?
Click to expand...

yes, in theory it is supposed to be seamless. except for the tech that's at your house during or setting up before the actual cutover.
Click to expand...
Thanks. I'm seriously considering going to VOIP now. Somethings changed and I can now keep my old number. When I looked into it previously, I couldn't.
 
Originally posted by: dartworth
cutover?
Click to expand...

in this OP's case, it's just switching to a special router. I was thinking of someone installing cable or something from a POTS user.
 
Originally posted by: boomerang
Originally posted by: Zee
Originally posted by: boomerang
Dumb question.

Do you have a phone during this process?
Click to expand...

yes, in theory it is supposed to be seamless. except for the tech that's at your house during or setting up before the actual cutover.
Click to expand...
Thanks. I'm seriously considering going to VOIP now. Somethings changed and I can now keep my old number. When I looked into it previously, I couldn't.
Click to expand...

That's good. Im a full supporter of a voip + cell combo. I believe that the traditional companies like Verizon has raped us long enough.
 
i just plugged in my router and it works 🙂 i just have some number i dont feel like remembering, so I'll keep my other service running until its ported!
 
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