Pop3 issues on mobile, but not PC

[dracan]

I've been using easycgi for a few years now as both a webspace provider and an email provider. When I first started with them, I could check my email via pop3 on my PC, but not on my Smartphone. I contacted them about it, and they changed something on their servers to fix this. I have no idea what they changed. They've recently changed servers, and I'm now finding that my mobile (now iPhone) cannot connect to my pop3 account (even though my PC can). This seems to be the same problem as before, and is probably caused by their new servers not having the change they made to fix it originally. It's a few years later now, and they're telling me that their end is fine and it must be my end that's wrong. I'm pretty sure this isn't the case. Does anyone have any idea what the setting they may have changed on their end the first time around may have been? What's the difference between a mobile checking pop3 and a PC?

Thanks for any info,
Dan.

 

[corkyg]

Basically, the difference is the SMTP. Example, my PC uses cable through COmcast. My mobile connection uses SprintPCS - a different ISP.

 

[dracan]

Originally posted by: corkyg
Basically, the difference is the SMTP. Example, my PC uses cable through COmcast. My mobile connection uses SprintPCS - a different ISP.

Hi. Thanks for your reply. I'm not having trouble with sending mail though - just receiving.

 

[corkyg]

Receiving works the same way. You have to set up your POP Account to get your mail from where it is using your cell service. I have three mailboxes, and each is a separate account setup when I use my Sprint connection. For outgoing, it is as I said, SMTP.SPRINTPCS>COM. For incoming, it is MAIL.whatever POP3 box I want.

When all else fails, as long as you have Internet access, you can use webmail channels to get your mail.