POLL: PayPal Users - Will You Continue To Use It In Light Of Their Updated Policy?

[Smolek]

I wont close it just yet but I certainly wont accept paypal payments by buyers unless they have a very reputable feedback/heatware history.

 

[dlaw]

Thanx for the info....I think I may as well not use ebay altogether.... for selling.

 

[Mallow]

tru about the heatwave, it was 70 here today ^_^ I knew what you meant

 

[ShotgunSteven]

Originally posted by: edro13
Ah ha! I just CALLED Paypal. They said that this policy change situation Could easily happen: "One of the major changes is that the buyer needs to only send back the item by trackable carrier to get a refund. You could send out a $150 mainboard, the buyer then asks for a refund, and sends back a brick. as long as it is by a traceable carrier and shown to get to the sellers address, they get a refund."

He said that I would have to file a complaint with the police or the FBI? haha.... (Your word VS. his)

He then told me that if my Balance was $0.00 and the buyer got a refund, my account would just go into the Negative....and they are not allowed to take the money out of my checking account or credit card. PHEW! That's fine by me!

Hey, thanks for clearing that up. That is good to know.

 

[catnap1972]

Originally posted by: edro13
Ah ha! I just CALLED Paypal. They said that this policy change situation Could easily happen: "One of the major changes is that the buyer needs to only send back the item by trackable carrier to get a refund. You could send out a $150 mainboard, the buyer then asks for a refund, and sends back a brick. as long as it is by a traceable carrier and shown to get to the sellers address, they get a refund."

He said that I would have to file a complaint with the police or the FBI? haha.... (Your word VS. his)

Lots of luck...they probably won't bother with a claim that small, and likely the postal service will tell you the same (TS)

He then told me that if my Balance was $0.00 and the buyer got a refund, my account would just go into the Negative....and they are not allowed to take the money out of my checking account or credit card. PHEW! That's fine by me!

Which means you'll either find your Paypal account closed soon after, or your being on the other end of a lawsuit to collect on that money. You don't really expect Paypal to eat that, do you?

 

[tcsenter]

One of the major changes is that the buyer needs to only send back the item by trackable carrier to get a refund. You could send out a $150 mainboard, the buyer then asks for a refund, and sends back a brick. as long as it is by a traceable carrier and shown to get to the sellers address, they get a refund.

There is nothing in the new policy that would suggest this to be the case.

The buyer has 30 days to file a complaint with Pay Pal. "PayPal will investigate your claim, contact the seller and, if the seller does not present appropriate proof of shipment, a full refund or other evidence of a satisfactory resolution, PayPal will seek to collect the amount you paid from the seller."

This applies only to non-delivery of goods, as opposed to merely items received "not-as-described":

"If your claim involves receiving not-as-described goods, we suggest using an online-trackable shipping service if you choose to return the goods to the seller. Please be aware that though you are not covered for not-as-described claims under this Buyer Complaint Policy, using an online-trackable shipping service may help you in working directly with the seller to resolve the problem."

In addition:

"This Additional Protection does not apply to disputes about the quality or attributes of delivered goods, goods that have been lost in the mail as shown by seller's presentation of proof of shipment, payments for services, payments to Unverified sellers, or a seller's failure to deliver intangible goods."

If you have proof of shipment, and are keeping appropriate records, there should be no problem.

 

[eplebnista]

Will You Continue To Use It In Light Of Their Updated Policy?

Yes.

 

[Gillbot]

I just accepted it, I NEVER use paypal for big ticket items anyway. Only small stuff. I was told once by a fellow anandtecher, If you can't afford to loose the $, just buy new from a store. Every online transaction is a gamble anyhow.