Amazon is good for books, etc. But when I'm buying comp parts, etc, I usually go with newegg, but I do like to shop around to make sure I get the best deal, as I'm poor.
Newegg's CS and support are legendary, but the only RMA experience I've had was with Amazon. They handled it easily, all the work was done over the Web, they 2nd day-aired the replacement to me, and sent a UPS driver to the house to pick up the return.
I've never ordered anything besides books and maybe music off Amazon, and have ordered only computer parts off Newegg. Both were cheap for what I ordered.
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