POLL - If you bought a 400 dollar item from someone on Ebay, and they sent you a 1k item, would you return it?

[erikiksaz]

Okay, this is basically my situation--and i am in deep deep shyt! Anyways, here is how the hypothetical situation will go:

By the way - I AM THE SELLER, i messed up the shipping

Buyer wins auction for 400 dollar item
Seller accidentally sends out the wrong item, something else that costs 600 dollars more than the 400 dollar item
Seller emails the buyer and explains that he was sent the wrong thing and to leave the box sealed and to ask for it to be returned to the shipper.

Now, does the buyer comply? At this point the buyer doesn't know the value of what's in the box. It could be something cheaper, or more expensive. Either way, the way i have taped/written on the box, i would definitely know if it's been opened.

So, my question is, what would YOU do?

UPDATE --- Okay, just updated. I visited the post office and they actually have a special form for situations like this (form 1509 i believe). Anyways, I'm hoping that it will come thru!

LAST UPDATE - OKay, just to update you all that asked me to do so. I filled out the forms and whatnot, but it seems that it was useless. I got the package back, but thanks to the receiver of the package--who refused it. Thanks for all the help guys, everything's all good again.

And one more thing, i've never seen a usps package beaten up like this before! Some of the air pillows used to protect the camcorder were popped!

 

[her209]

Depends. What was the $400 item?

 

[CubicZirconia]

I'd send it back. The seller may have made a mistake, but that doesnt justify keeping the item.

 

[MacBaine]

Legally, the buyer doesn't have to send it back. However, only a total @$$hole would keep it.

 

[dquan97]

I would leave it closed and send it back...at the seller's expense of course!

 

[Yossarian]

Exciting! It's like Let's Make a Deal. I would return it, there could be an ostrich in the box.

I would open it first though to make sure I wasn't shipping anything illegal back. Firearms or something.

 

[yoda291]

why don't you just send it back and then ask what was in it once he has a tracking number....oh, and make sure he pays for shipping it back.

 

[Miramonti]

no need to open it, but keep it as collateral until buyer gets what he's already paid for.

 

[erikiksaz]

Originally posted by: yoda291
why don't you just send it back and then ask what was in it once he has a tracking number....oh, and make sure he pays for shipping it back.

Oh, reverse all the you's with he's, as i'm the seller in this case. Anyways, the 400 dollar item was a camcorder. The more expensive item was also a camera, A BETTER ONE!

In this case, since there would be such a large price difference, i would opt for express mail back to him, completely free of course. (hell, i offered free insurance in the first place too, going to have to do it again!)

By the way - I AM THE SELLER, i messed up the shipping

 

[amnesiac]

As the buyer, I'd gladly oblige.
As the seller, I'd offer something extra to the buyer to compensate for the inconvenience.

 

[jlee]

Originally posted by: erikiksaz

Originally posted by: yoda291
why don't you just send it back and then ask what was in it once he has a tracking number....oh, and make sure he pays for shipping it back.

Oh, reverse all the you's with he's, as i'm the seller in this case. Anyways, the 400 dollar item was a camcorder. The more expensive item was also a camera, A BETTER ONE!

In this case, since there would be such a large price difference, i would opt for express mail back to him, completely free of course. (hell, i offered free insurance in the first place too, going to have to do it again!)

Ouch. Hopefully s/he has really good feedback..

 

[Looney]

I would sneak a peek, but i would send it back. It was obviously a mistake.

 

[erikiksaz]

Originally posted by: CadetLee

Originally posted by: erikiksaz

Originally posted by: yoda291
why don't you just send it back and then ask what was in it once he has a tracking number....oh, and make sure he pays for shipping it back.

Oh, reverse all the you's with he's, as i'm the seller in this case. Anyways, the 400 dollar item was a camcorder. The more expensive item was also a camera, A BETTER ONE!

In this case, since there would be such a large price difference, i would opt for express mail back to him, completely free of course. (hell, i offered free insurance in the first place too, going to have to do it again!)

Ouch. Hopefully s/he has really good feedback..

It's not too high, but he seemed nice on email Anyways, i'll have to visit the PO tomorrow at 8am to check if the package has gone out. I still have the receipt and dc/insurance. A few of the workers might know my face, HOPEFULLY!

 

[Angrymarshmello]

Dood that sucks. If the seller asked me to return it I would. I'd email/contact them anyway if I did get sent the wrong item (of more value) b/c that's just the way I am

 

[Jhill]

Just send him/her an email and clearly explain the situation. Offer to pay for the shipping and refund the original shipping. Be polite.

Update us on what happens.

 

[Ylen13]

i would keep it unless it was something that was worthless to me

 

[MacBaine]

There could be anything in it! Even a boat!

 

[Crimzon]

If you bought something at the store, and it turned out to be worth more than what it was priced at, would you seriously return it? Even if the store find out? The buyer did nothing active to make the switch, they were passive recipients. I say you messed up, and you have to deal with it. *shrugs* If I was in the seller's position, I'd want it back, and would try hard to get it back, fully expecting I never would.

 

[Looney]

You know what, call and see if you can cancel, or at least change the destination address back to your own. I remember what 'carders' (people that use stolen credit cards) use to do was order something by phone, and have it delivered to the creditcard address. Then during shipment, they would contact UPS and have the destination address changed to someplace else, where they would pick it up from (usually a motel). Since you have all the information, you should be able to change the destination.

 

[Looney]

I was right, here's what UPS says:

You may also submit a Delivery Change Request using the UPS Web site. Enter your 12 digit InfoNotice number on the Tracking page to begin requesting a change of delivery. You may choose from the following four options:

Reschedule Delivery: Reschedule a date for delivery at the original address.
Return to Shipper: Return your package to the shipper.
Redirect Package: Have your package delivered to an alternate address.
Will Call: Arrange to pick up your package at UPS.

Linky

 

[erikiksaz]

Originally posted by: Moralpanic
I was right, here's what UPS says:

You may also submit a Delivery Change Request using the UPS Web site. Enter your 12 digit InfoNotice number on the Tracking page to begin requesting a change of delivery. You may choose from the following four options:

Reschedule Delivery: Reschedule a date for delivery at the original address.
Return to Shipper: Return your package to the shipper.
Redirect Package: Have your package delivered to an alternate address.
Will Call: Arrange to pick up your package at UPS.

Linky

The only problem is that that is a UPS policy (i shipped through USPS). And you can only obtain that infonotice after it's been delivered once. That infonotice number is on the note they leave behind telling you that you weren't there when they delivered. So far, from my other thread, it seems that once the package is out, it's OUT!

 

[bolido2000]

Originally posted by: erikiksaz

Originally posted by: Moralpanic
I was right, here's what UPS says:

You may also submit a Delivery Change Request using the UPS Web site. Enter your 12 digit InfoNotice number on the Tracking page to begin requesting a change of delivery. You may choose from the following four options:

Reschedule Delivery: Reschedule a date for delivery at the original address.
Return to Shipper: Return your package to the shipper.
Redirect Package: Have your package delivered to an alternate address.
Will Call: Arrange to pick up your package at UPS.

Linky

The only problem is that that is a UPS policy (i shipped through USPS). And you can only obtain that infonotice after it's been delivered once. That infonotice number is on the note they leave behind telling you that you weren't there when they delivered. So far, from my other thread, it seems that once the package is out, it's OUT!

I dunno...but I don't trust USPS for expensive items. Their tracking system is a joke. Airborne + OM shipping discounts are the only way to ship.

 

[erikiksaz]

Originally posted by: bolido2000

Originally posted by: erikiksaz

Originally posted by: Moralpanic
I was right, here's what UPS says:

You may also submit a Delivery Change Request using the UPS Web site. Enter your 12 digit InfoNotice number on the Tracking page to begin requesting a change of delivery. You may choose from the following four options:

Reschedule Delivery: Reschedule a date for delivery at the original address.
Return to Shipper: Return your package to the shipper.
Redirect Package: Have your package delivered to an alternate address.
Will Call: Arrange to pick up your package at UPS.

Linky

The only problem is that that is a UPS policy (i shipped through USPS). And you can only obtain that infonotice after it's been delivered once. That infonotice number is on the note they leave behind telling you that you weren't there when they delivered. So far, from my other thread, it seems that once the package is out, it's OUT!

I dunno...but I don't trust USPS for expensive items. Their tracking system is a joke. Airborne + OM shipping discounts are the only way to ship.

I think i may just use a postal store that uses UPS/Fedex/Airborne, in the future.

 

[Looney]

I would give them a call and just tell them to cancel it... tell them that it's the wrong address, and you need the item back.

 

[Ylen13]

Originally posted by: Moralpanic
I would give them a call and just tell them to cancel it... tell them that it's the wrong address, and you need the item back.

u can't with usps. I tryed to that once as i send papers to wrong address and knew it will be returned to me when they got it. I was told once its out they can't do much.